Brightwater is seeking an experiencedQuality Coordinatorto support quality, compliance and continuous improvement across our Disability Services programs.
The Quality Coordinator reports to the Strategy and Client Services Manager and plays an integral role in ensuring Brightwater remains audit-ready, compliant and responsive to sector changes.
In this rewarding role, you will coordinate audit requirements, implement compliance actions and work closely with operational teams to embed improvements across Disability Services.
This is an exciting opportunity for someone who enjoys working at the intersection of quality, compliance and operations—bringing structure, insight and robust coordination skills to a purpose- and values-driven organisation committed to pursuing the dignity of independence for every individual.
This is a permanent full-time position, working 76 hours per fortnight, Monday to Friday during normal business hours.
The successful candidate will be based at our Inglewood head office, with travel across our disability sites as required to support operations.
Responsibilities include:
Support audits against the NDIS Practice Standards and other relevant regulatory frameworks
Maintain audit-ready registers and compliance tracking tools
Monitor regulatory changes and ensure Disability Services remains compliant
Implement actions arising from audits, collaborating with internal stakeholders and operational teams
Align policies, procedures, and service agreement documentation in line with regulatory changes
Coordinate and prepare accurate compliance and administrative reports for submission to funding bodies, in collaboration with operational teams
Track deadlines, identify risks, and support timely submissions
Implement,



measure and report on continuous improvement initiatives
To be suitable for this role, you must possess:
Sound working knowledge of the NDIS, relevant compliance and quality frameworks, and applicable regulations
Demonstrated experience in a quality, compliance, or coordination role
Proven ability to maintain accurate records, compliance registers and operational documentation
Experience preparing reports for external stakeholders and funding bodies
Strong interpersonal and communication skills, with the ability to liaise effectively with internal teams and external stakeholders
High-level proficiency in the Microsoft Office suite and the ability to manage competing deadlines
A qualification in business administration, health or community services is desirable
Current driver's licence and reliable vehicle
Current National Police Clearance
Valid NDIS Worker Screening Check
Brightwater can offer you:
Motor vehicle allowance
Free on-site parking
The ability to salary package
Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers
Extensive learning and development opportunities
If you share our spirit of being caring, authentic, progressive and courageous, please read the attached job description for more information about the role, including a full list of duties.
Submit your application, including a cover letter, through Brightwater's online portal.
Shortlisting will begin immediately,and Brightwater reserves the right to close this advert once the position is filled.
For any questions not addressed above or in the job description, please contact Recruitment Officer Peta via email at ******.
Brightwater.Thrive, Connect, Belong.

📌 Quality Coordinator - Disability (Western Australia)
🏢 Brightwater Care Group
📍 Western Australia