An exciting prospect is available for a customer-focused Showroom Consultant to deliver face-to-face service in a showroom environment. This role focuses on building robust customer relationships, demonstrating equipment and product knowledge, and driving sales through exceptional customer experience.

Location: Fyshwick, Canberra, ACT
Employment Type: Full Time Permanent
Hours: Monday – Friday
Reporting To: Regional Manager – ACT

Job Summary

An exciting opportunity is available for a customer-focused Showroom Consultant to deliver face-to-face service in a showroom environment. This role focuses on building strong customer relationships, demonstrating equipment and product knowledge, and driving sales through exceptional customer experience.

About the Role

In this role, you will engage with customers in a showroom setting, providing professional advice, product demonstrations, and tailored solutions. You will play a key role in increasing customer satisfaction and sales by ensuring every customer has a positive and informed experience.

Perks
Employee discounts on health equipment products and services
Quarterly incentive scheme
Employee Assistance Program to support mental wellness
Perks program including discounts for retail,



insurance, gym, and lifestyle services
Comprehensive training program to build product knowledge and sales capability

Duties & Responsibilities
Greet customers and provide outstanding face-to-face customer service with a sales-focused approach
Demonstrate product features and equipment to customers in the showroom
Resolve customer questions and concerns efficiently and professionally
Maintain strong product knowledge to enhance the customer experience
Assist customers with accurate order placement, tracking, and processing
Encourage repeat business through positive relationship building
Maintain showroom presentation and inventory standards

Skills & Experience
Previous customer service or industry experience (preferred but not essential)
Clinical experience or allied health background (desirable)
Excellent verbal and written communication skills
Confident using computer systems to manage customer records and orders
Ability to remain calm and professional in a fast-paced environment
Willingness to obtain required checks (e.g. Police Check, NDIS Worker Screening Check)
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📌 Showroom Consultant Fsf Canberra
🏢 Australian Workforce
📍 Canberra