Reservations Consultant- Inbound Tourism and International Groups
Reservations Consultant – Inbound Tourism & International Groups
Love travel?
Thrive on organisation?
Enjoy making every detail count?
Tangalooma Island Resort is looking for an experiencedReservations Consultantto join our friendly Head Office team in Eagle Farm.
This full time role focuses onoverseas inbound guestsandinternational school groups, working closely with our Reservations Groups Supervisor and Reservations Managers.
We're looking for someone who doesn't just process bookings—they own them.
Someone who understands the importance of flawless itineraries, values accuracy above all else, and takes pride in delivering a seamless experience for every guest.
From accommodation and ferry transfers to activities and dining, you'll ensure every booking is accurate and every itinerary is executed without error, helping create unforgettable Tangalooma experiences.
What You'll Be Doing
Manage reservations for overseas inbound guests and international school groups.
Coordinate accommodation, ferry transfers, tours, day trips, dining requirements and travel confirmations.
Prepare quotes, confirmations, itineraries and travel documentation.
Manage rooming lists, traveller information and payment deadlines.
Coordinate booking changes and resolve travel disruptions efficiently.
Liaise with wholesale and retail travel partners to confirm bookings, provide availability and prepare itineraries.
Work closely with internal teams to ensure every booking runs smoothly from start to finish.




What You'll Bring
At least2 years' experiencein inbound tourism, wholesale travel or group reservations.
Proven experience coordinating multiple group bookings in a fast-paced environment.
Exceptional attention to detail—because even the smallest error can impact a guest's holiday.
The ability to interpret and execute complex travel itineraries accurately and confidently.
Excellent organisational and communication skills.
A positive, team-focused attitude and a genuine passion for tourism and customer service.
You'll Thrive in This Role If You...
Love the satisfaction of a perfectly executed itinerary.
Naturally spot the small details that others miss.
Enjoy juggling multiple bookings without compromising accuracy.
Take pride in delivering exceptional service to travel partners and guests.
Stay calm under pressure and confidently adapt when plans change.
Understand that in group travel, every booking, every name and every detail matters.
Join one of Queensland's most iconic tourism destinations and become part of a supportive, collaborative Reservations team.
This role offers variety, responsibility and the opportunity to build long-term relationships with international travel partners while helping create unforgettable island experiences for guests from around the world.
If you're someone who gets genuine satisfaction from perfectly organised travel plans and knows that attention to detail is what sets excellent service apart, we'd love to hear from you.
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📌 Reservations Consultant- Inbound Tourism And International Groups (Brisbane)
🏢 Tangalooma Island Resort
📍 Brisbane