We are seeking a motivated and enthusiastic U18 Coordinator to join our team.
This role offers the opportunity to coordinate the student journey for international students under 18, deliver high-quality wellbeing and compliance support, and contribute to student engagement initiatives that promote a smooth transition and positive educational experience.
Your day to day will consist of:Supporting international students under the age of 18 throughout their student journey, from pre-arrival to completion of their studies.
Coordinate Under 18 Care Arrangements (CAAW) applications, accommodation approvals and associated administrative processes in collaboration with internal teams and external stakeholders.
Build and maintain solid relationships with students, families, accommodation providers, education agents and internal colleagues to ensure a positive and supportive student experience.
Work under the direction of the U18 Team Leader and in collaboration with the U18 Student Wellbeing Advisor to monitor, report and respond to student welfare matters arising from accommodation providers, CAAW breaches and other welfare concerns, including supporting regular welfare check-ins and appropriate escalation of issues.
Ensure all processes are delivered in accordance with relevant legislation, including the ESOS Act ****, the National Code **** and College policies and procedures.
Collaborate with academic and qualified teams to achieve organisational objectives.
For further details on role responsibilities and skills & experience required, please refer to the position description at the top of this career page.
What makes you perfect for the role?




Exceptional administrative skills supported by strong problem-solving abilities and a proactive approach to managing workload
Demonstrated knowledge of the ESOS Act **** and National Code ****, with the ability to interpret and apply legislation, policy, and procedures in practice.
A genuine passion for supporting young people and contributing to positive outcomes for international students under 18 years of age.
An ability to work collaboratively within a close-knit team while also managing responsibilities independently.
A proactive, compassionate, and solutions-focused approach, with sound judgement and a commitment to student safety and wellbeing.
Excellent organisational and time management abilities.
The ability to work independently as well as collaboratively within a team.
A commitment to diversity, inclusion, and providing an outstanding student experience.
A working with children check, or eligibility to apply for a check
Mandarin speaking is advantageous but not essential
The good stuff...At UNSW College, you'll become part of a collaborative and supportive community dedicated to helping students achieve their goals.
As part of our team, you'll enjoy:
Enhanced Parental leave
Access to Fitness Passport, and access to UNSW Fitness & Aquatic Centre
UNSW Training and Professional development opportunities*
Novated leasing (pay your car lease out of your salary through a combination of pre-tax and post-tax salary deductions)
Christmas leave (3 additional days during the University shutdown/Christmas period)
UNSW College values diversity and encourages applications from people of all backgrounds, experiences, and identities.
We are committed to providing an inclusive and equitable workplace where everyone can thrive.
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📌 Coordinator (New South Wales)
🏢 UNSW College
📍 New South Wales