Australian Doctors Medical Recruitment – Burpengary QLD
Medical Receptionist – Brisbane North (Burpengary with option to work at Kallangur & Dakabin clinics)
Award Classification: Health Professionals and Support Services Award
Employment Type: Permanent Part-Time or Casual
Hourly Rate: $29–$39 (dependent on experience & chosen employment type)
About the Role
We are seeking a warm, organised and proactive Medical Receptionist to join our close-knit, professional team.
This role is the heart of our practice's first impression!
Welcoming patients, supporting doctors and nurses, and keeping the front desk running efficiently.
If you're a natural multitasker with a people-first mindset, this is your chance to shine.
As the frontline of patient care, your approachability and confidence will help our patients feel supported and valued from the moment they walk through the door.
You'll work in a dynamic, caring environment that values teamwork, flexibility and excellent service.
Key Responsibilities:
Warmly greet and triage patients in person and by phone
Schedule and manage patient appointments
Process Medicare claims, private billings and EFTPOS transactions
Maintain a clean, welcoming reception and waiting area
Support doctors and nurses with general administrative tasks
Administration & Clinical Support:
Scan and file documents into patient records
Maintain up-to-date patient information in the database




Handle incoming/outgoing mail and assist with daily backups
Prepare and batch Medicare forms
Maintain stock levels and manage form supplies
Ensure accurate messaging and follow-ups for recalls/reminders
Attend regular staff meetings and training
Adhere to OH&S; and infection control standards
Uphold confidentiality and privacy of all patient information
Assist with evacuations and emergency procedures when needed
What We're Looking For:
A patient-focused, friendly and empathetic manner
Strong communication and interpersonal skills
Attention to detail and ability to manage competing priorities
High standard of personal presentation and professional conduct
Commitment to confidentiality and safety
Previous medical reception or administration experience
Familiarity with Medical Director and Pracsoft
Willingness to work across multiple clinics if needed
Culture & Workplace Values:
At Family Practice Medical Centres we value shared respect, cultural awareness and service excellence.
Our receptionists are key players in creating a culturally safe, professional and welcoming environment for all patients without judgement or bias.
Ready to Apply?
Let's continue to shape a supportive and skilled front-line experience for every patient.
We're excited to hear from team members who are enthusiastic about growing their career within the practice.
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📌 Medical Receptionist (Queensland)
🏢 Australian Doctors Medical Recruitment
📍 Queensland