Auto & General is seeking a Performance Repair Coordination Team Leader in North Lakes, AU. You will drive daily operations of the PRC function within Home Commercial, translating portfolio data, ageing claims and SLA exceptions into decisive actions.
You’ll coach PRCs, manage workloads and ensure governance across builders and internal stakeholders to restore repair momentum. You will lead a high-performing team, prioritise by customer impact, and escalate issues through the governance path.
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📌 Repair Operations Lead: Team Coaching & Escalation North Lakes
🏢 Auto & General
📍 North Lakes
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