Guardian Safety Solutions Pty Ltd – Redhead NSW
Guardian Safety Solutions Pty Ltd is a leading provider of fire safety and services dedicated to protecting businesses and their workforce across Australia. We pride ourselves on delivering comprehensive safety management services that help organisations maintain compliant, secure and productive environments. Our commitment to excellence, innovation and customer satisfaction has established us as a trusted partner for businesses seeking to prioritise health, safety and wellbeing.
About the role
We are seeking a
Client Manager Admin Assistant
to join our dynamic team on a
full-time
basis at our Redhead NSW **** location. This is an essential administrative position that provides crucial support to our client management team, ensuring seamless operations and exceptional service delivery to our valued clients. You will play a key role in maintaining strong client relationships whilst managing administrative processes that keep our business running efficiently. This position offers the opportunity to work in a fast-paced environment where your organisational skills and attention to detail directly contribute to client satisfaction and business success.
Key responsibilities
Providing comprehensive administrative support to the client management team, including diary management, scheduling and coordination of meetings and appointments
Managing client communication through telephone, email and correspondence, ensuring all enquiries are promptly and professionally addressed
Preparing and maintaining client documentation, contracts, records and files in accordance with company procedures and compliance requirements
Processing client invoices, quotes and other financial documentation, ensuring accuracy and timely submission
Coordinating client onboarding activities and managing the delivery of client welcome packs and orientation materials




Maintaining and updating client databases and management systems with current contact information and service details
Assisting with the preparation of client reports, proposals and presentations as required
Acting as a point of contact for client queries and escalating issues to appropriate team members when necessary
Supporting the coordination of client events, meetings and site visits
Performing general administrative duties including filing, photocopying, data entry and office organisation
What we're looking for
Proven experience in a client-facing administrative or similar role, ideally within a service-based industry
Excellent organisational and time management skills, with the ability to manage multiple priorities and meet deadlines
Strong written and verbal communication skills with the ability to interact professionally with clients and internal stakeholders
Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with client management systems or database software
Attention to detail and accuracy, particularly when managing financial documentation and client records
A proactive and customer-service-focused approach with a genuine commitment to supporting client satisfaction
Ability to work independently whilst also contributing effectively within a team environment
Professional telephone manner and strong interpersonal skills
Reliability, discretion and the ability to handle confidential information appropriately
Desirable: Experience within the safety, security or facilities management sectors
What we offer
Full-time permanent employment with a growing organisation
Market-competitive salary package
Professional development and training opportunities to support your growth opportunities
A supportive and collaborative work environment with a team-focused culture
Standard employment benefits including superannuation and leave entitlements
The opportunity to work with a diverse range of clients and industries
A role where your contributions are valued and recognised
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📌 Client Manager Admin Assistant (New South Wales)
🏢 Guardian Safety Solutions
📍 New South Wales