Due to an internal secondment, Hastings Deering is seeking an Equipment Specialist for a 6-month fixed term opportunity, with the potential of extension. This role is Monday to Friday, with site-based work and one day remote (subject to business needs). We are open to candidates based out of Rockhampton or Townsville.

As the Equipment Specialist, you will be the key link between our customers and Hastings Deering, overseeing product health and performance to maximise satisfaction and minimise downtime. You will provide trusted technical support, coordinate with Caterpillar and internal teams, and contribute to the growth of parts and service.

Key Responsibilities
Build an understanding of customer maintenance and production plans to identify improvement prospects
Provide customers with technical support and act as their single point of contact for dealer and OEM services
Conduct scheduled inspections to prevent premature failures and costly downtime
Accurately record downtime events in AMT and maintain reliable component forecasts
Capture commercial insights in CRM to support parts and service demand planning

About You




5+ years’ experience in a customer-facing technical role
Proven ability to build and maintain customer relationships
Tertiary engineering qualification, relevant trade or equivalent technical expertise
Robust problem-solving skills, initiative and agility in dynamic environments
Background in mining, mining services or heavy equipment industries
Solid parts product knowledge and familiarity with Caterpillar fleets

Why Hastings Deering?

At Hastings Deering, our people are at the heart of everything we do. When you join us, you’ll access:
Employee discounts, rewards, and incentive programs.
Income protection insurance.
Versatile working arrangements supporting work-life balance.
Health and wellbeing programs, including EAP, free health checks, and discounted private health insurance.
Training, mentorship, and career development opportunities tailored to your role.
A supportive, inclusive, and diverse team across Australia and beyond.
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📌 Equipment Specialist Rockhampton Regional
🏢 Hastings Deering
📍 Rockhampton Regional