Use your engineering skills to support the science that changes the world.
Join Waters Biosciences (previously BD) as a
Field Service Engineer - Biosciences
and work hands‐on with instrumentation that enables researchers, clinicians and scientists to push the boundaries of discovery. In this QLD‐based role, you'll support leading research institutes, universities and clinical laboratories - ensuring their critical instruments are installed, maintained and performing at their best.
If you enjoy solving complex technical problems, thrive in scientific environments, and want a role where your work directly supports advances in health and research, this is a rare opportunity to make a meaningful impact.
Use your engineering skills to support the science that changes the world.
Join Waters Biosciences (previously BD) as a
Field Service Engineer - Biosciences
and work hands‐on with instrumentation that enables researchers, clinicians and scientists to push the boundaries of discovery. In this QLD‐based role, you'll support leading research institutes, universities and clinical laboratories - ensuring their critical instruments are installed, maintained and performing at their best.
If you enjoy solving complex technical problems, thrive in scientific environments, and want a role where your work directly supports advances in health and research, this is a rare opportunity to make a meaningful impact.
Your Day-to-Day
As a Field Service Engineer within the Biosciences team, you'll deliver on‐site support across Queensland and help keep high‐spec scientific instrumentation running safely, reliably and accurately.
Your day will include:
Installing, commissioning and training customers on BD/Waters Biosciences instruments
Performing maintenance, fault diagnosis, repair work and performance testing




Providing phone‐based troubleshooting support when required
Maintaining accurate service records and documentation
Collaborating with Account Managers and Technical Specialists to identify service and upgrade opportunities
Managing service parts, stock control and equipment movement
Assessing product performance, reporting issues and recommending improvements
Keeping up‐to‐date with new instrument models and participating in ongoing training
Preparing repair quotations and identifying opportunities for service contracts
Ensuring all activities comply with the BD/Waters Quality Management System
This is a hands‐on, customer‐facing role where you'll work with precision equipment used in flow cytometry, life sciences research and clinical diagnostics.
About You
You're a technical problem‐solver with strong electro‐mechanical and IT capabilities, and you enjoy working in scientific or laboratory environments.
You'll bring:
Qualification in electronics, engineering, biomedical engineering, mechatronics or similar (Cert, Diploma or Degree)
5+ years' experience servicing life science, laboratory or clinical instrumentation (flow cytometry highly regarded)
Strong troubleshooting skills across hardware, electronics, software and networking
Confidence configuring applications, operating systems, updates and upgrades




High attention to detail and the ability to work in environments where precision matters
Excellent communication and interpersonal skills
Willingness to travel across Victoria and interstate as required
Experience in scientific instrumentation, lab automation, imaging systems, diagnostics or high‐spec machinery will be highly valued.
About Us
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT),byapplyingtothis role, you will be applying for a position with
Waters
.
Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' creative portfolio harnesses deep scientificexpertiseacross biology, chemistry, and physics. Waterscollaborateswith analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance.Through a shared culture of relentless innovation, Waters'passionate team of approximately16,000colleaguespartner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
What's in It for You
Work with cutting‐edge biosciences instrumentation that enables scientific discovery
Hands‐on field role supporting leading research institutes and clinical labs
Competitive salary + car allowance + tools + paid travel
Extensive training on BD/Waters Biosciences instruments and systems
Supportive, specialised team and exposure to global best practice
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