Customer service first. Sales second. Never a script.
StoragePlus is growing across Sydney and Melbourne. We're after a Storage Consultant to own the customer experience at our main Rosebery facility, covering both self storage and MegaBox, our mobile storage offering.
This role works Tuesday to Saturday. You'll be based at Rosebery, with the chance to work across our Alexandria, Mascot and Kingsgrove sites, so a car licence and your own transport are essential.
You'll work across both sides of the business. Some days you're helping a customer pick the right unit on the spot. Other days you're taking someone through a MegaBox booking, coordinating pickup and delivery timing, and working with our removalist partners to keep it running smoothly. You'll also look after an existing customer base, keeping payments on track and checking in on what they need, plus pitching in on site admin and operations.
Storage Consultant | Storage Plus Rosebery
Full-Time | Rosebery, NSW | $66,000 + Super
What the role covers
Advising customers on self storage and MegaBox, and matching them to the right solution
Coordinating MegaBox logistics, pickup and delivery timing, and liaising with removalists
Managing the enquiry pipeline from first contact to move in




Owning relationships with existing tenants: renewals, upgrades, sorting issues before they become complaints
Supporting site operations and admin
Working across Alexandria, Mascot and Kingsgrove when needed
What you bring
At least 12 months in a customer facing role (retail, hospitality or similar)
Availability Tuesday to Saturday
A car licence and your own vehicle
Comfortable juggling a few moving parts, this is logistics coordination as well as customer service
Confidence dealing with people directly, including the harder conversations
Positive judgement and the ability to run your own workload without close supervision
Sales or self storage experience is a bonus, not a requirement
What you get
$66,000 + super
Flexibility with hours from time to time when things allow
Team lunches and social events through the year
Training courses covered where it works for you and the business
Decent work life balance, this isn't a role that eats your evenings
A team that knows the business and will back you
Genuine progression as StoragePlus expands across Sydney and Melbourne
#J-*****-Ljbffr

📌 Storage Consultant (New South Wales)
🏢 Storage Plus
📍 New South Wales