We are seeking a Payroll Systems Support Analyst to lead testing, compliance, and optimisation of workforce systems. This role plays a pivotal part in ensuring accurate payroll outcomes through robust system configuration, integration, and governance.
Our client is a large, nationally recognised organisation operating within essential services, with a robust commitment to quality outcomes, continuous improvement, and supporting diverse communities across Australia.
Description
This position is responsible for ensuring payroll system accuracy through configuration, testing, and compliance with awards and agreements.
Key Responsibilities
Configure and test Kronos rules to ensure compliance with industrial agreements
Lead UAT, integration testing, and load testing activities
Identify system risks and ensure full end-to-end validation
Develop test plans, workload models, and documentation
Troubleshoot and resolve system issues and functionality errors
Support payroll transformation and system improvement initiatives
Ensure compliance with payroll legislation, tax, and superannuation changes
Stakeholder and Delivery Focus
Partner with payroll, HR,
and systems teams to resolve complex issues
Maintain strong stakeholder engagement across business units
Conduct audits and process improvements to mitigate risk
Support continuous improvement initiatives and reporting frameworks
Profile
A successful Systems Support Analyst should have:
Proven experience in payroll systems (Kronos or similar)
Robust background in UAT, system testing, and integrations
Solid understanding of Australian payroll legislation and awards
Analytical mindset with ability to identify risks and solve problems
Experience managing stakeholders and cross-functional teams
Skilled in documentation, reporting, and process improvement
Excellent communication and influencing skills
High attention to detail with a quality-first approach
Job Offer
Work on large-scale, national systems initiatives
High visibility role with stakeholder engagement across the business
Opportunity to drive meaningful system improvements
Team-oriented and supportive team culture
Exposure to multiple sectors and complex environments
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📌 Systems Support Analyst City Of Sydney
🏢 Michael Page
📍 City of Sydney
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