IAG, the largest general insurance group in Australia and Recent Zealand, is hiring a Dispute Resolution Specialist to guide customers and stakeholders toward fair outcomes. Multiple roles exist in the Internal and External Dispute Resolution teams, with permanent or 6–12 month secondments and a mix of remote and office work.
You will manage and resolve complaints referred to IDR/EDR, engage with customers, assess issues, and communicate outcomes with empathy.
J-18808-Ljbffr