Mini Melts Australia is seeking an experienced Warehouse & Logistics Manager to run our warehouse operation and drive safety, stock accuracy, cold-chain integrity, customer service and operational efficiency.
This is a hands-on role suited to someone who enjoys leading from the warehouse floor, keeping product moving on time and in full, and building the discipline a growing frozen-food business needs.
About the Role
Reporting to the CEO, you'll own the day-to-day running of the Revesby warehouse and the movement of stock in and out of it — from inwards goods, storage and stock control through to picking, packing, dispatch, delivery and the freight that connects our cold chain across the country and across the border.
It's an accountable role that combines warehouse operations with logistics coordination, deliveries, customer liaison and on-site event support. You'll protect the cold chain, keep the warehouse safe and audit-ready, and keep customers, drivers and partners informed every step of the way.
Location: Mini Melts Australia warehouse, Revesby NSW (with travel for deliveries and activations)
Key Responsibilities
Warehouse operations & stock control
Run the day-to-day warehouse safely, cleanly and efficiently, keeping the site tidy, well-organised and audit-ready
Receive, check and put away inwards goods, reconciling against purchase orders and reporting shortages, damages or discrepancies
Maintain accurate stock records and inventory levels, run regular stocktakes and cycle counts, and investigate variances
Protect the cold chain at all times — monitor freezer and cold-storage temperatures, log readings, and act immediately on any breach or fault
Manage stock rotation, shelf life, batch and best-before tracking, and segregation of held or quarantined stock
Oversee warehouse layout, racking and storage to maximise space, safety and pick efficiency
Process wholesale and retail orders accurately and on time, picking and packing to specification and food-safety standards
Prepare orders for dispatch — palletising, wrapping, labelling and documenting — with the right product, quantity and temperature per consignment
Coordinate daily dispatch schedules and prioritise orders to meet customer delivery windows and cut-off times
Maintain packaging, consumables and freight-material stock so dispatch is never held up
Organise and book interstate and intrastate freight, selecting carriers and modes that protect the cold chain and meet cost and timing needs
Negotiate and manage relationships with freight carriers,



refrigerated transport providers and third-party logistics partners
Prepare and check freight documentation — consignment notes, manifests, labels and temperature requirements — and track shipments to delivery
Resolve freight issues, delays, damages and claims promptly, keeping customers and the business informed
Arrange international inbound and outbound freight, liaising with freight forwarders, shipping lines and customs brokers
Prepare and verify import/export documentation, including commercial invoices, packing lists, permits and certificates
Ensure compliance with Australian biosecurity, quarantine and import requirements (DAFF) and customs clearance (Australian Border Force)
Liaise with agricultural, biosecurity and regulatory bodies to keep approvals, permits and treatments current and clear consignments without delay
Act as the operational point of contact for wholesale customers on orders, stock availability, delivery timing and freight queries
Keep customers proactively informed of dispatch, tracking and any delays, and resolve fulfilment issues quickly and professionally
Work closely with sales and accounts to align supply with demand, promotions and new-customer onboarding
Deliveries & activations
Carry out and coordinate deliveries to customers, events and venues, driving company vehicles where required
Set up, stock and break down on-site activations, events and promotions — including equipment, freezers and product
Plan delivery and activation runs for efficient routing, on-time arrival and cold-chain integrity
Represent Mini Melts professionally on site, ensuring equipment is clean, safe and presentation-ready
Work health, safety & compliance
Operate the warehouse in line with WHS obligations, food-safety and hygiene requirements, and all company policies
Operate forklifts, pallet jacks and other equipment safely, and ensure plant is maintained, serviced and fit for use
Identify hazards, complete risk assessments, and report and investigate incidents and near-misses
Keep all licences, registrations, servicing and compliance records current and accessible
Supervise, roster and support warehouse, dispatch and casual staff,



setting clear daily priorities
Train team members in safe work, picking accuracy, packing standards and cold-chain handling
Identify and implement improvements to layout, processes and freight that lift accuracy, speed or cost-efficiency
About You
You'll bring:
Proven experience managing a wholesale, distribution or food/cold-chain warehouse
Strong logistics and freight coordination experience, including interstate refrigerated transport
Confidence operating a forklift and other warehouse equipment, with a current licence
A current truck licence and a clean driving record
Sound stock-control, inventory and dispatch skills, with high accuracy and attention to detail
Good systems skills across inventory, order and freight platforms
Clear, skilled communication with customers, carriers and team members
A safety-first mindset and a strong commitment to food-safety and cold-chain standards
Highly regarded:
Experience arranging international freight and dealing with customs, biosecurity or agricultural bodies
Experience setting up and supporting events, activations or promotions
Licences, Tickets & Certifications
Current Australian driver's licence (required)
Current forklift High Risk Work Licence, Class LF (required); order-picker (LO) desirable
General construction or warehouse safety induction and current first-aid certificate (desirable)
Food-handling or food-safety training appropriate to a frozen-food environment (desirable)
Familiarity with customs, biosecurity and import/export documentation (desirable, highly regarded)
How Success Is Measured
Orders dispatched on time and in full, with low pick/pack error rates
Cold chain maintained with no avoidable temperature breaches or stock loss
Freight delivered on time and within budget, with issues resolved quickly
Accurate stock records, with stocktake variances kept within target
A safe, clean, compliant and audit-ready warehouse
Positive customer feedback on fulfilment, delivery and communication
Why Join Mini Melts Australia?
We're a growing, well-loved frozen-treat brand building a warehouse and logistics operation that supports long-term growth through operational excellence, cold-chain discipline and continuous improvement. You'll have real ownership, a genuine hands-on impact, and the variety of a role that spans the warehouse floor, the road and live events. If you take pride in a well-run warehouse and product delivered on time and in full, we'd love to hear from you.
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📌 Warehouse And Operations Coordinator (New South Wales)
🏢 Mini Melts Ausrtalia
📍 New South Wales