Park Ridge, QLD ****
Full-Time | Immediate Start | Monday to Friday (7:00am – 4:00pm)
About Us
Harvey's Mechanical and Welding is a busy and growing workshop providing quality mechanical and welding services to our customers.
We are looking for a friendly, organised, and proactive Workshop Service Advisor & Administrator to become the key link between our customers, mechanics, and day-to-day workshop operations.
This is a varied role that combines customer service, workshop coordination, administration, and service advising.
You'll be the first point of contact for customers while helping ensure the workshop runs efficiently and professionally.
Key Responsibilities
Welcome customers and manage front-of-house enquiries
Answer phone calls, emails, and customer enquiries professionally
Schedule bookings and coordinate workshop jobs
Prepare estimates and quotes
Keep customers updated on vehicle repairs and maintenance work
Order parts through supplier portals and systems
Coordinate communication between customers and mechanics
Manage invoices, payments, and workshop records
Maintain accurate customer and job information
Perform data entry, filing, and general administrative duties
Ensure the reception and office areas remain organised and professional
Support the day-to-day operations of the workshop
Systems & Software
Outlook
Workshop Management Software
Burson Parts




3CX Phone System
Shopify
Microsoft Office applications
About You
Friendly, professional, and customer-focused
Highly organised with strong attention to detail
Able to multitask and prioritise in a busy workshop environment
Confident communicating with customers, mechanics, and suppliers
Reliable, motivated, and able to work independently
Comfortable learning new systems and technology
Proactive and willing to take initiative
Skills & Experience
Previous administration, reception, or customer service experience
Experience working as Workshop Administrator.
Strong verbal and written communication skills
Excellent computer skills and experience using Outlook
Ability to manage multiple tasks and deadlines
Strong organisational and problem-solving skills
Highly Regarded:
Experience in an automotive, mechanical, transport, or trade-based setting
Knowledge of workshop management software
TMR/ICO licence
Parts interpreting experience
What We Offer
Competitive salary based on experience
Stable, long-term opportunity with a growing business
Supportive and friendly team environment
Ongoing training and development
Monday to Friday role – enjoy your weekends
Opportunity to build a long-term career within the automotive industry
#J-*****-Ljbffr

📌 Workshop Administration Coordinator (Brisbane)
🏢 Harveys
📍 Brisbane