Strata Plus is a multi-award-winning strata management agency, known for our expertise in large, mixed-use strata and community schemes.
We're a professional, close-knit team driven by high standards, excellent service, and innovation.
Our culture is team-oriented and supportive, and we take pride in the communities we help manage.
What's in it for you?
We're proud of the work we do, and the way we do it.
Over the past three years, we've been recognised nationally with awards for Large Strata Community Management Business of the Year, Environmental, Social & Community Impact, Senior Strata Manager of the Year and Strata Manager of the Year.
That recognition is backed by a genuine commitment to those working here.
Extra leave days for your birthday, wellness, and RAP volunteering.
Career progression through development plans and training.
Hybrid/Flexible Working options after probation.
Team lunches, social events and reward events.
Support through an Employee Assistance Program and Employee discount program.
A solid culture of diversity, equity, and inclusion, where everyone is valued.
About the Role:
This is an exciting opportunity for a motivated and client-focused person looking to start or further develop their career in the strata industry.
Working closely with our experienced Strata Managers, you will provide administrative and operational support across a portfolio of strata properties, helping to coordinate day-to-day activities and deliver exceptional service to clients.
This role is key to maintaining client satisfaction, and ensuring statutory deadlines are met.
Every day is varied.
Your tasks will include:
Being a key point of contact for clients and delivering exceptional customer service
Preparing and issuing meeting notices, agendas, and minutes
Telephone, email & communication management
Arranging work orders, liaising with contractors & committee members
Scheme key management
General administration and portfolio support




As part of this role, you'll be required to complete the Certificate IV in Strata Community Management - and we'll be there to support you every step of the way, with study assistance and guidance to help you succeed.
We also have great internal training in place, and access to regular industry webinars and events ensuring that you have plenty of professional development opportunities.
The role can be based in either our Surry Hills, Parramatta or Oran Park office.
About You:
We especially value individuals who:
Take pride in their work, support their clients, and thrive in an inclusive environment.
Aspire to build a long-term career in strata management.
Are goal-oriented and consistently achieve their objectives.
Are team-focused, with a positive and proactive attitude
Leave a lasting, positive impression on owners, committee members, and tradespersons.
What you will need to be successful:
Valid certificate of registration / Cert IV in Strata Management OR a willingness to work towards and complete a Cert IV in Strata Management
Minimum of 1 year customer service, retail/hospitality or administration experience.
Experience in property management, strata/body corporate, or real estate (advantageous but not essential)
Excellent written and verbal communication skills
Strong organisational and time management skills
Exceptional attention to detail, accuracy and a commitment to quality
Ability to work independently and collaboratively
Resilience in a fast-paced environment
Proficient in Microsoft Office and tech-savvy
Permanent residency in Australia.
Learn more:
Strata Plus is an equal opportunity employer.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Please note: We are not accepting agency referrals for this role.
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📌 Strata Assistant (New South Wales)
🏢 Strata Plus
📍 New South Wales