Telecommunications Retail Sales Specialist
Buderim Communications is seeking a Telecommunications Retail Sales Specialist to join our team in Buderim, QLD.
This is a full-time position based at our store on Burnett St. You will play a crucial role in driving sales and delivering exceptional service to our customers, helping them find the right telecommunications solutions for their needs.
This position is central to our mission of providing quality service and building lasting customer relationships in the local community.
What you'll be doing
Greeting customers warmly and professionally, understanding their telecommunications needs and requirements
Presenting and demonstrating Telstra's products and services with enthusiasm and expertise
Providing accurate information about Telstra's mobile plans, broadband services, and other telecommunications offerings
Processing sales transactions accurately and efficiently using point-of-sale systems
Building strong customer relationships and identifying opportunities for upselling and cross‐selling
Maintaining product knowledge and staying informed about current promotions, pricing, and service offerings
Handling customer enquiries and resolving issues professionally and promptly
Contributing to a positive store environment and supporting team colleagues
Achieving individual and team sales targets whilst maintaining service quality
Assisting with stock management, merchandising, and store presentation
What we're looking for
Previous retail or customer service experience,
preferably in a Telstra Store or a similar retail telecommunications environment
Strong sales ability with a proven track record of meeting or exceeding targets
Excellent communication and interpersonal skills with the ability to build rapport with diverse customers
Product knowledge or willingness to quickly learn about telecommunications services and products
Proficiency with point-of-sale systems and basic computer skills
Ability to work effectively both independently and as part of a team
Professional appearance and demeanour
Flexibility to work retail hours
Strong problem‐solving abilities and customer‐focused mindset
Reliable, punctual, and committed to delivering excellent customer service
About us
Buderim Communications is a dedicated telecommunications retailer committed to providing Telstra solutions to our local community in Buderim.
We pride ourselves on building strong customer relationships and providing solutions that meet the diverse needs of our clients.
We are passionate about customer satisfaction, and we foster a supportive, team-oriented workplace where staff can grow and succeed.
What we offer
Competitive remuneration package based on experience and performance
Ongoing training and development opportunities in telecommunications products and sales techniques
A supportive team environment with experienced colleagues
Staff discount on telecommunications products
One‐on‐one mentoring from the business owner, who has been in the industry for over 20 years
Monday‐Friday full‐time employment providing job security and stability
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