Job Location:
Capalaba, QLD
Workfast is looking for aCustomer Service Officerto join a leading building materials manufacturing and supply site in Capalaba, QLD.
Why Choose Us?
Stable Income: Secure full-time salary of $65,000 - $70,000 per year.
Great Work-Life Balance: Early morning shift (6:00 am - 2:00 pm) or (8:00am - 4:00pm) leaves your afternoons completely free.
Stable Work Environment: Join a busy, well-established site supporting the construction industry.
Workfast is a premier staffing and labour solutions company working with some of Australia's largest and leading building and construction supply companies.
We operate across all states of Australia and place reliable professionals into quick-paced, high-performing environments.
We are currently seeking a motivated, organised, and customer-focusedCustomer Service Officerto join our busy manufacturing and warehouse hub in Capalaba.
In this role, you will be the vital link between our clients, production teams, and dispatch logistics, ensuring smooth operations and excellent service delivery.
Key Responsibilities:
Acting as the primary point of contact for customer inquiries via phone, email, and face-to-face.
Processing customer orders accurately and efficiently into the inventory management system.
Coordinating with the production and dispatch teams to ensure orders are fulfilled on time.
Managing delivery schedules and updates for clients and logistics partners.
Resolving customer complaints, tracking issues, and providing timely solutions.




Maintaining accurate customer records and general administrative upkeep.
Following all site safety procedures and operational instructions within a busy industrial environment.
What You Bring to the Team:
Previous experience in customer service, administration, or logistics support (experience in a manufacturing, construction, or warehousing environment is highly advantageous).
Strong communication skills with a professional, helpful, and team-focused attitude.
Excellent organizational skills and the ability to multitask in a fast-paced environment.
Proficiency in basic computer systems, data entry, and order management software.
Australian Driver's Licence and full working rights.
Ability to pass a pre-employment medical and drug & alcohol screening.
Reliable, punctual, and comfortable working an early morning schedule (6:00 am start).
About Us:
Workfast is a labour hire and recruitment company working with some of Australia's largest and leading building and industrial companies.
We operate in all states of Australia and place workers across construction, manufacturing, logistics, and waste sectors.
When you join Workfast, we ensure you are supported, paid correctly, and working in line with all Australian Fair Work standards.
Workfast embraces diversity and encourages applications from people of all backgrounds.
If you have any support or access requirements, please let us know at any time during the application process.
All personal information will be handled confidentially in accordance with the Privacy Act ****.
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📌 Customer Service Officer (Queensland)
🏢 Workfast
📍 Queensland