Company Description
For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that deliversAltogether Better Care—because when we come together, we create brighter futures for all.
Job Description
Full Time, Max-Term prospect until March ****
Based in Bankstown, on the lands of the Dharug People
$*****+ per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550
Make every interaction count
Join Each's Early Childhood Approach team and play a vital role in supporting children, families and communities to access the information, services and supports they need.
As the Customer Service and Data Coordinator, you'll be at the heart of our service operations, combining exceptional customer service, administration, coordination and data reporting expertise to help ensure families receive a positive and seamless experience.
Working closely with the Regional Lead and multidisciplinary team, you'll contribute to service excellence, informed decision-making and continuous improvement across the program.
Your role, your impact
In this diverse and rewarding position, you will:
Be the first point of contactfor families, staff and stakeholders, creating a welcoming and professional experience
Manage enquiriesvia phone, email and face-to-face interactions, including complex or sensitive matters
Coordinate site operationsincluding appointments, meeting rooms, fleet bookings and shared resources
Provide high-level administrative supportto the Regional Lead and multidisciplinary team
Organise meetings and events, including agendas, minutes and follow-up actions
Support onboarding activitiesand site-based operational processes
Generate, analyse and distribute reportsto support service delivery, planning and performance monitoring




Maintain data accuracy and integritythrough effective data entry, validation and monitoring practices
Identify trends and insightsto support continuous improvement and informed decision-making
Promote workplace safety and compliancethrough coordination of site-based health and safety activities
Through your work, you'll help create positive experiences for families while providing the operational and reporting support that enables services to run effectively.
Who we're looking for
You are an organised, proactive and customer-focused professional who enjoys working across administration, coordination and data reporting functions.
You'll bring:
Minimum 5 years' experiencein a busy, client-focused administrative environment
Demonstrated experiencein reception, administration, stakeholder engagement and site coordination
Strong data reporting and analytical skillswith the ability to identify trends and insights
Advanced Microsoft Office skills, particularly Excel
Excellent written and verbal communication skills
Strong organisational and time management skillswith the ability to manage competing priorities
High attention to detail, accuracy and confidentiality
A proactive approachwith the ability to work independently and exercise sound judgement
A collaborative mindsetand commitment to continuous improvement
Capacity to work onsite five days per week
What will make you stand out?
Experience supporting senior leaders and/or multidisciplinary teams
Understanding of NDIA systems, data or performance reporting
Experience working within the not-for-profit sector
What's in it for you?




At Each you'll be supported to be your best.
We provide:
Diversity & belonging –We value all backgrounds, abilities, and identities and are committed to cultural safety.
Supportive & inclusive culture –Work with like-minded colleagues and leaders who genuinely care.
Balance your way –Adaptable work arrangements to help you juggle work and life commitments.
Boost your take-home pay –Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
Endless career opportunities –With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.
Free, confidential support –Our Employee Assistance Program is available for you and your family.
Fitness Passport– discounted access to hundreds of gyms, pools and fitness facilities nationwide.
See more Each benefits under the 'Work with us' tab on our website.
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care.
We're committed to a workplace where everyone feels safe, respected and able to be themselves.
We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders.
Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
Additional Information
Next Steps in the Hiring Process
Learn more about next steps, check out our Hiring Process Guide.
We are a **** Circle Back Initiative Employer - we commit to respond to every applicant.
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📌 Customer Service And Data Coordinator (New South Wales)
🏢 Each
📍 New South Wales