Silverchain is seeking a Customer Service Training Lead to join our National Contact Centre. You will drive service excellence by building team capability through training, coaching, quality assurance and continuous improvement initiatives, supporting onboarding and performance of team members.
Based in NSW with a hybrid working arrangement, initial training at Bella Vista before transitioning to a mix of onsite and work from home.
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📌 Customer Service Training Lead — Hybrid 12 Month Secondment Geehi
🏢 SilverChain
📍 Geehi
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