The Alto Group is a family-owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years. We currently looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi franchised dealership in Pennant Hills, representing our European & Japanese Brands. Reporting to the
General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy. In this role you will be responsible for:
Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
Keeping valid, current and legible records of all claims submitted
Maintaining warranty storage of return parts and return all parts requested
Utilize technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group
Prepare warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements
To be successful in this role you will need to have the following:
Previous experience within a Warranty Specialist role
At least five (5) years of relevant motor industry experience
Experience with European brands
Technical motor vehicle repair and parts knowledge would be well regarded
Excellent attention to detail
Operate with a high level of Integrity
Work in a team workplace with a "Can
Do" attitude
In return we will offer:
Salary: $70,000 to $80,000 per year
On the job support from experienced warranty team and management across our group.
A positive and supportive workplace with prospects for career progression
The position is full time working Monday to Friday. We're looking for enthusiastic and motivated people to join our team.
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