Quality Assurance Specialist / QA Coordinator
Our client is a family-owned Australian food manufacturer based in Pendle Hill, Western Sydney, producing a broad range of chilled and specialty products across retail and food service.
As the business grows, they need an experienced Quality Assurance Specialist / QA Coordinator to take real ownership of QA and food safety across a hands-on, production-focused site.
This is a fully onsite role in a genuine family business, not a corporate structure with a large QA team behind you.
You'll be the main quality person on the ground, working closely with production and reporting through to an Operations Manager with technical oversight from the wider business.
It suits someone who wants autonomy, is comfortable being close to the floor, and can back their technical judgement with clear, confident communication.
Duties include:
Owning day-to-day QA and food safety across the site
Maintaining HACCP, GMP and quality system documentation
Completing QC checks across raw materials, production and finished goods
Managing non-conformances, CAPA, customer/supplier complaints and root cause investigations
Leading and preparing for internal audits, external audits and customer/regulatory requirements
Maintaining SOPs, specifications, records and QA documentation
Reviewing PIFs, specifications, nutrition panels, labels, allergens and supplier ingredient changes
Supporting traceability, recall and mock recall processes
Working directly with production to resolve quality issues, including pushing back where needed
Coaching staff on GMP, food safety and QA expectations




Balancing food safety and quality standards against production and commercial realities
Identifying practical improvements across quality and production processes
Ideally you will have:
At least 5 years' QA/QC experience
Previous experience in food manufacturing
Strong working knowledge of HACCP, GMP and food safety systems
Hands-on experience with audits, CAPA, NCRs and quality documentation
Experience with PIFs, nutrition panels, labels, allergens or supplier ingredient changes
Confidence working directly with production teams, including having difficult conversations
Clear, strong written and verbal communication skills, you'll be writing customer and supplier correspondence yourself
A practical, resilient, hands-on approach suited to a smaller, family-run business
The ability to work autonomously and take full ownership of the QA function
Food science, food technology qualifications or strong practical food manufacturing QA experience will be highly regarded
Experience across chilled foods, dips, pestos, hummus, dressings, emulsions, antipasto, ready meals, bakery, dairy or broader FMCG food manufacturing would be highly regarded.
Candidates from pharmaceutical QA may also be considered where they bring robust systems experience and are genuinely comfortable moving into a hands-on manufacturing environment.
This role is fully onsite with no work from home, standard start times of 7am or 8am with occasional flexibility for earlier starts around 6:30am.
If you want real ownership of a QA function, enjoy being close to production, and can bring both technical capability and commercial judgement to the role.
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📌 Quality Assurance Specialist / Qa Coordinator (New South Wales)
🏢 Bayside Group
📍 New South Wales