DirectIT is seeking an experienced Quality Assurance Manager to lead the QA program for our telemarketing operations. This full time role offers a starting salary circa AU$80k plus Superannuation, and focuses on monitoring, evaluating and coordinating QA systems.
You will identify improvements, work with operations to train agents, and drive continuous process enhancements while ensuring compliance with policies and regulations.
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📌 Quality Assurance Manager: Telemarketing Process Optimizer New South Wales
🏢 DirectIT
📍 New South Wales
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