About the role: Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collectives team. Our members and guests are more than just patrons – they’re our supporters. So we’ve designed an experience where the club is just as much theirs as it is ours.
Reporting to the manager on shift we are currently seeking passionate Customer Service Attendants. The overall purpose of the role is to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team setting, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role.
Joining Seagulls Tweed Heads means you are part of Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and The Bowlo Bangalow.
Your Key Priorities will be to:
Provide efficient and friendly service to our members and guests
Clear and reset tables as well as ensuring service areas are clean and tidy
Ensure accurate processing of cash and credit card transactions
Use in house systems to place orders
Maintain standards of hygiene for food handling and presentation
Effectively communicate with all patrons and staff
The Candidate:
Full availability over a seven day week
A genuine desire to help people have a great experience
Excellent communication and customer service skills
Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification
Manual handling abilities are a must, combined with a love of being on your feet
Our Perks:
Discounted rates on meals
Free gym membership onsite
Free onsite parking
Agile, energised, management team that is embracing change and focused on success
Access to Norths Collective Academy
Work for a Club that continues to reinvent its relevancy to its local community
Extensive training and development
We’re looking for switched on individuals with initiative and flair who can move with the fast pace and work well in a team.
It’s your move. Come and join a great team.
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📌 Customer Service Attendant 26 Seagulls Tweed Heads West
🏢 Chevonne Smith
📍 Tweed Heads West
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