Division/Section: Business
Services / Digital Information & Technology
Position
Type: Permanent Full Time (9 day fortnight, *****
hours/week)
Salary
Range: LGO6 ($102,640 - $109,563 per
annum + superannuation) based on skills, qualifications and
experience
Location:
Townsville
Application
Close: 11:45pm, Sunday 2 August ****.
About the
Role:
Townsville City
Council is seeking a Cyber Security Operations Officer to join our
Cyber Security team.
This
hands-on operational role focuses on monitoring, investigating and
responding to cyber security alerts and events across Council's
technology environment. Working closely with Council's managed
security service providers and Cyber Security Engineer, you will
act as the first internal escalation point for cyber security
incidents, support threat hunting activities, and contribute to the
continual improvement of Council's cyber security
posture.
You
will play a key role in maintaining cyber hygiene through
vulnerability management, assisting with security audits, and
providing first-level support for cyber security service requests
and enquiries from across the council.
Key
Responsibilities
Monitor,
analyse and investigate cyber security alerts, events and
incidents from SIEM, endpoint protection, identity, network and
cloud security platforms.
Act as the
primary internal escalation point for security alerts and
incidents raised by Council's managed security service
providers.
Identify,
assess, triage and respond to cyber security threats and
security incidents in accordance with Council's Incident
Response processes.
Review logs and
security telemetry from multiple sources and prepare technical
incident reports and recommendations.
Support threat
hunting, incident investigations and security monitoring
activities alongside the Cyber Security Engineer.
Coordinate
vulnerability identification, remediation tracking and
reporting in collaboration with technology teams.
Assist with
security reviews, auditing activities and control assessments
to identify cyber security risks, compliance gaps and
opportunities for improvement.
Assist with the
implementation,



monitoring and continual improvement of
security controls and operational processes.
Provide
first-level support and advice for cyber security service
requests, enquiries and tickets.
Contribute to
cyber security awareness initiatives and promote security best
practices across Council.
About
you:
Relevant
tertiary qualifications in Cyber Security, Information Systems
or similar, with postgraduate studies highly
regarded.
At least 5
years' IT experience, including 3 years in cyber or information
security.
Industry
certifications such as CISM, CISA, GIAC GSEC or OSCP
(desirable).
Experience
working with security frameworks and standards, including ISO
***** and the ACSC Essential Eight.
Strong
knowledge of cyber security principles, risk management
practices and security controls.
Proven ability
to investigate security incidents, assess risk and communicate
business impacts and treatment strategies.
Excellent
communication and stakeholder engagement skills, with the
ability to work effectively across technical and non-technical
teams.
Strong
analytical and problem-solving skills, with the ability to
identify risks and implement practical security
solutions.
A commitment to
workplace safety, compliance and fostering a positive safety
culture.
Townsville City
Council is the largest local government authority in Northern
Australia. We're committed to supporting our people through a
strong focus on work–life balance, a positive and inclusive
culture, and a shared passion for making a meaningful impact in our
community.
We
have a range of benefits that confirm this commitment:
5 weeks annual
leave + 17.5% leave loading
3 weeks
Personal/Carers Leave
14 weeks paid
Parental Leave
Domestic and
Family Violence Leave
Natural
Disaster Leave
Annual wage




progression
Up to *13.5%
Superannuation employer contribution for contributing
members
Salary
Sacrifice opportunities
Access to a
range of learning and development opportunities, including
on-the-job learning and formal training programs
Fitness
Passport program offering discounted membership to selected
health and wellbeing facilities
Employee
Loyalty Program offering discounts at selected local
businesses
Employee
Assistance Program
* The Council
contribution to employees' superannuation for contributing
employees shall be 13.5% of the employees' ordinary time earnings
subject to the employee contributing a minimum of 6% of their
ordinary time earnings.
Contact
Person: Bronte
Contact
Email:
****** (for position enquiries only)
How to
Apply
Your
application can be submitted through the 'Apply' button. Please
include a cover letter (maximum 2 pages), outlining how your
skills, qualifications and experience would allow you to achieve
success in this role. We also will require your resume which should
confirm any licences and qualifications your hold.
For further
information review the Position
Description.
We are
committed to creating a protected and inclusive workplace where diverse
styles, backgrounds, experiences, and perspectives are valued,
encouraged, and respected. People from diverse backgrounds
(including but not limited to, Aboriginal and Torres Strait
Islander, people with diverse gender identities and sexualities,
people from different cultural and linguistic backgrounds, people
with disability, and veterans) are encouraged to
apply!
All successful
candidates are required to undergo drug and alcohol testing as part
of the recruitment process. Please be aware Townsville City Council
has a 'zero tolerance' policy to drugs and alcohol in the
workplace.
If you need any
adjustments to be made to the recruitment process or if you would
like to discuss any accessibility requirements, please
contact
******
or phone ************ for a confidential
discussion.
Attachments:
- Cyber Security Operations Officer_PD.pdf

📌 Cyber Security Operations Officer (Townsville)
🏢 Townsville City Council
📍 Townsville