Digital Innovation Lead, AWS Worldwide Public Sector | Australia & New Zealand
Are you passionate about improving digital experiences for students and citizens by enabling digital transformation in the government, non-profit, health, and education sectors through innovative application of cloud technologies? Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud.
The Digital Innovation Lead is a strategic business development role within the Cloud Innovation Program team. You will accelerate the implementation of replicable public sector cloud successes by organising Innovation Challenges — rapid product development lifecycle opportunities that solve significant community and domain problems through information technology.
Innovation Challenges address tangible problems such as tracking water quality, sharing city transportation data, or enhancing security awareness and literacy. Building on Amazon's 'Working Backwards' approach, you will bring together AWS public sector customers and technology partners to identify, demonstrate, and implement innovative solutions.
Above all the Digital Innovation Lead is an organiser of activities, a builder of communities, a product manager, an innovation coach, and a spokesperson for engagement who works hand-in-hand with an end customer sponsor to communicate the value in Innovation Challenge participation. Innovation Challenge stakeholders include public sector end customers that share the same mission as well as technology and solution vendors that have applicable solutions. Building on the Amazon 'Working Backwards' approach to innovation, the challenge process can be seen as a strategic business development campaign that engages with the various stakeholders through the full range of communication mechanisms.
We are seeking cloud-savvy leaders that bring direct experience in IT business development, product management, communications, and innovation management. Using this experience, working with the end customer sponsor, you will bring together AWS public sector customers and technology partners to identify and demonstrate alternative challenge solutions. You will have a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor to address challenges. An ability to adapt quickly and work cooperatively with varied subject matter experts is essential.
Key job responsibilities
This role operates across the three Industry Business Development pillars:
INSPIRE — Thought Leadership & Community Building
Be the voice of digital transformation and innovation for public sector customers, energising communities and championing the art of the possible.
Identify: Work with sponsor institutional assets to identify and prioritise Innovation Challenges that will have maximum community impact
Community: Assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming
Lead Amazon innovation workshops (e.g., Working Backwards, PRFAQ) to energise and engage stakeholders
Share:



Promote the 'change the world' government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units
Represent the voice of the customer and remain accountable for exposing the business chance represented by the challenge
Build and maintain a public profile as a thought leader in public sector digital innovation
TRANSLATE — Strategic Engagement & Solution Design
Translate customer missions and challenges into actionable innovation programs, connecting technology capabilities to real-world outcomes.
Collaborate: Facilitate communication amongst stakeholders in implementing the Working Backwards approach to innovation
Design and facilitate Innovation Challenge workshops that bring together public sector mission owners, technology partners, and solution vendors
Help define the specific stakeholder community needed for each Innovation Challenge
Build communication plans and leverage innovation infrastructure to enable persistent engagement
Work hand-in-hand with end customer sponsors to communicate the value of Innovation Challenge participation
Position Innovation Challenges as strategic business development campaigns that engage stakeholders through the full range of communication mechanisms
ENABLE — Execution & Scalable Impact
Drive hands-on execution of Innovation Challenges, iterating through solutions and building reusable assets that scale impact globally.
Enhance: Work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options
Document: Create assets on both what worked well and what failed, to be shared with the Innovation Challenge community globally
Lead a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor
Adapt quickly and work cooperatively with varied subject matter experts across government, education, and health
Build replicable frameworks and toolkits that enable other teams and regions to launch Innovation Challenges independently
Measure and report on challenge outcomes, building the evidence base for cloud-enabled public sector innovation
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious.



Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic qualifications
Experience in product or program management, product marketing, business development or technology
Experience in launching new products
Experience with written and verbal communication and presentation
Experience in customer-facing leadership roles
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Bachelor's degree, or AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
Expertise in one or more of: Lean Startup methodology, Design Thinking, User Experience, Product Management, Experimentation
Preferred Qualifications
Experience as a founder or executive focused on the digital marketing segment, or as a digital marketing practice leader or business unit owner
Working knowledge of innovation and product management approaches, ideally with Amazon-specific experience
Knowledge of AWS services and their application in state/local government, education, and health
Proven commitment to work with public sector mission owners to expose effective solutions that improve the delivery of government services to citizens
Background in business development, market analysis, and value proposition development in response to public sector RFPs/RFTs
Experience working as a marketing manager for an IT solution provider
Experience as an innovation coach, including leading workshops
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
#J-*****-Ljbffr

📌 Digital Innovation Lead, Aws Worldwide Public Sector | Australia & New Zealand (New South Wales)
🏢 Amazon Web Services
📍 New South Wales