Do you thrive in a role where you are required to manage multiple priorities whilst delivering a high-quality service?
Join our team as a Member Support Officer – Legal and launch your Legal Career.
With an immediate vacancy in Perth and the possibility of future vacancies across Adelaide, Brisbane, Canberra, Melbourne, or Sydney, this hybrid, full-time opportunity is available on an ongoing basis within the Member Services section.
About the opportunity
As a Member Support Officer – Legal, you will play a key role in supporting Tribunal Members and Deputy Presidents by providing paralegal, high-quality administrative and case management support that contributes to the efficient progression of Tribunal reviews.
You will work closely with a range of internal and external stakeholders, ensuring matters are managed effectively and proceedings run smoothly. You will assist with hearing preparation, provide in‐hearing support when required, and contribute to the delivery of high-quality services.
This is a fantastic opportunity to undertake supervised Practical Legal Training (PLT) work placement and progress your career.
About the Tribunal:
The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.
We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.
You can learn more about the Tribunal on our website, About us | Administrative Review Tribunal
What we offer:
We believe the little extras can make a big difference in supporting your success and some of our great incentives include:
adaptable working options, including flexi‐time and remote working to support you with your commitments outside of work.
salary packaging options
access to holistic health and wellbeing programs including Fitness Passport which provides discounted access to 350+ gyms, free annual influenza vaccinations and free eye tests
generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance.
Read our Enterprise Agreement for more information about our terms and conditions of employment.
The key duties of the position include:
Member and Guidance and Appeals Panel (GAP) support
: Provide paralegal and administrative support to Tribunal Members, including the preparation of Member files,



directions and orders and correspondence to review parties. Assist Members in finalising reviews, which may include fact‐checking and proofreading. Undertake research as required, which may include legal or general research. Assist Members with efficient and effective conduct of hearings as required, including recording exhibits, swearing in witnesses, and recording directions and orders.
Case management and analysis:
Maintain and update case files using case management systems and undertake general administrative support functions, including data entry and filing, management of incoming and outgoing correspondence and copying. Develop and maintain sound knowledge of applicable legislation and policy frameworks and the operations and practices of the Tribunal. Manage a caseload and/or undertake case management and case analysis tasks.
User engagement:
Liaise with review parties in relation to cases before the Tribunal, and provide accurate and timely procedural information. Maintain productive and collaborative relationships with internal and external stakeholders to support the achievement of the Tribunal's statutory objectives.
About you:
Proactive and organised, with strong attention to detail you will enjoy working in a collaborative environment, and be committed to continuous improvement and delivering excellent stakeholder service.
To be successful you will have:
Knowledge of the operations, jurisdiction, practices and procedures of the Tribunal, or an ability to quickly acquire that knowledge, and an ability to apply that knowledge when working on cases and liaising with internal and external stakeholders.
Highly developed organisational skills, including an ability to manage priorities and workloads, deal with conflicting demands, meet deadlines with limited supervision, and use case management systems.
Solid written and verbal communication and interpersonal skills, including the ability to communicate clearly, accurately, and respectfully with diverse internal and external stakeholders.
Demonstrate sound judgement, use initiative, develop new skills, and accept responsibility for personal development, productivity and adherence to policy and procedures.




Well‐developed research skills to facilitate general online research, legal research and research on government policies and procedures.
Eligibility
Australian Citizenship
Australian Federal Police Check
QUALIFICATIONS
Essential:
Completed, or substantially completed, recognised degree in Laws.
Please submit a CV (no more than 4 pages) and cover letter (no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the position description.
NOTE
The Big Red Sky platform will not be available for applications from Friday 14 August *********** pm (AEST) to Sunday 16 August *********** am (AEST).
Notes
Please contact the Talent team on ************** or ****** you require assistance with accessing our website or with lodging your application.
The use of AI in Recruitment
Please ensure you have read the Australian Public Service Commission Principles for candidates use of AI in recruitment and understand your obligations.
Merit Pool Acknowledgement
A merit pool may be created to fill similar vacancies within the next 18 months. Suitable candidates in this merit pool may be contacted for roles at the Tribunal, or the broader APS.
Our commitment to inclusion and diversity
The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.
We are a Circle Back Initiative Employer and commit to responding to every applicant.
Getting to know the Administrative Review Tribunal
The ART plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws. The ART can take a fresh look at decisions made by Australian Government ministers, departments and agencies – and, in limited circumstances, decisions made by state government and non‐government bodies. It also can review decisions made under Norfolk Island laws. The ART comprises members, the independent statutory appointees who hear review applications, and staff, who provide services to support applicants and the review process, as well as the Tribunal's daily operations. You can learn more about the ART here: .
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📌 Member Support Officer - Legal (New South Wales)
🏢 attorney general department
📍 New South Wales