Flexible to be able to work retail hours, including all or alternate weekends
Join Australia's leading retail hearing health provider.
Amplifon is one of Australia's leading
retail hearing
health
providers. We believe in living life at full volume and at Amplifon you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
This position will see you collaborating as part of a team to support reaching the store sales targets while providing excellent customer service and undertaking other retail and administrative responsibilities.
What you'll be doing:
Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check
Build a rapport with new customers and enhance relationships with existing customers.
Explain hearing results (training provided) and recommend the next steps
Reconnecting with previous customers or new leads via phone-based communication
Contributing to store targets and KPIs.
Customer database administration (Basic Word/Excel/Outlook)
Ad hoc duties as directed by the Store Manager
What We Are Seeking:
A self-starter with a 'can-do' attitude
A great communicator (both written and verbal) to support our team and customers
An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in a free hearing screen
Availability to work retail hours, including weekends and late-night trade
In Return We Offer:
Comprehensive training,



career opportunities and succession planning for retail leadership roles
A generous bonus scheme on top of your base pay.
Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
Work in a business that genuinely enables you to change a customer's life every day!
Based in a convenient shopping centre location with access to public transport and parking.
Perk box! Our retail advantages partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M; (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From latest tech to the home furnishings, and everything in between, there's a Perk for everyone!
Previous sales, retail, health or education industry experience is highly regarded, but not essential.
We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature aged workers. If you require any specific accommodation to be provided during the recruitment process, please let us know. Please note that for this position, you will be required to consent to a criminal background check.
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