We are seeking a commercially perceptive and customer-focused
Strategic Customer Manager
to manage and grow a portfolio of key strategic mining customers within Rockhampton.
This is an individual contributor role that works closely with internal sales, operations, service, and product teams to ensure seamless delivery and outstanding customer outcomes.
What We Offer You:
Market aligned remuneration with annual salary reviews:
Your salary grows with your skills and performance.
Career Progression:
Clear pathways to develop and advance within Motion and the wider network with access to free webinars, training events and courses.
Comprehensive Benefits:
Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
Eligible for
1
Good to Give Leave Day
per calendar year in addition to normal leave entitlements to participate in volunteering activities
What your Day to Day looks like:
Develop and implement
customised account plans for key strategic customers
Identify cross-sell
and up-sell opportunities across our full product and service offering
Monitor account performance, revenue growth, and customer satisfaction metrics
Manage
contract negotiations and renewals
Foster
robust partnerships with branch teams, technical sales specialists, and operations
Participate in industry events
and forums across North and Central Queensland
About You




We are looking for candidates based in Rockhampton or travel from Brisbanewho understand the central QLD mining landscape and value long-term customer partnerships. You will bring:
Proven experience
in strategic account management or B2B industrial sales
Strong commercial
acumen and negotiation capability
The ability to build trusted relationships
at multiple organisational levels
Experience collaborating
across cross-functional teams
Experience in bearings, power transmission and condition monitoring technologies
A proactive
, solutions-focused approach
Commitment
to safety and compliance standards
Experience within industrial, manufacturing, mining, or related sectors will be
highly regarded.
Join Motion and Empower Your Career in Motion!
We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.
We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.
MOTION is an equal opportunity employer
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
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📌 Strategic Customer Manager (Rockhampton)
🏢 GPC Pacific Asia
📍 Rockhampton