We are seeking a friendly, organised, and professional Medical Receptionist to join our busy practice. As the first point of contact for patients, you will play an important role in creating a welcoming environment. This is a full time position working Monday to Friday (38 hours). The hours for the position can vary between 8:00am and 6:00pm.
Our Practice
We are a busy ophthalmology practice located in Norwest. We provide management of ocular conditions including glaucoma, cataract, macular degeneration, diabetic eye disease, dry eye and oculoplastics. Our team consists of 16 specialists, reception staff, orthoptists and practice manager.
Duties and responsibilities
Welcome patients in a warm and professional manner
Maintain accurate patient records and update practice systems
Schedule and manage appointments, both within our practice and also for other tests such as imaging
Process billing and payments




Answer and direct telephone calls and respond to patient enquiries
End of day reconciliation
Attend to emails/faxes and mail
Perform general administrative and reception duties
Skills and experience
Previous experience in a medical reception or administrative role is preferred
Ability to multitask
Able to remain calm under pressure
Well developed interpersonal skills
Have excellent oral and written communication skills
Have a calm and friendly demeanor
Medical typing experience advantageous
Have a high degree of computer skills
Ability to work as part of a team and also independently
High level of attention to detail and confidentiality
An ability to maintain strict confidentiality regarding all patient and practice matters
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📌 Medical Receptionist (New South Wales)
🏢 Nexus Eyecare
📍 New South Wales