Not every engineer wants to become a cloud specialist, cyber expert or people manager.
Some engineers simply love solving problems, building relationships and becoming the person their clients trust.
If that sounds like you, keep reading...
We're partnering with an ambitious Sydney MSP that's doing things differently. Instead of bouncing between random tickets all day, you'll become the
Primary Systems Engineer
for your own portfolio of businesses. You'll know their environments inside out, guide their technology roadmap, deliver projects, solve complex issues and become the person they call first.
You'll spend time in the office, onsite with clients and working remotely, with plenty of variety and the opportunity to make a genuine impact.
What's in it for you...
Salary of
$100K to $120K + Super (17% total super contribution)
Own your own portfolio of clients
Mix of onsite consulting, projects and technical leadership
Regular client interaction rather than sitting behind a ticket queue
Modern Apple-first environment with Microsoft and Google technologies
Genuine autonomy and trust
Learn directly from experienced technical leaders
Interstate travel from time to time if you enjoy getting out and about
Join a business that's growing with explicit career opportunities
What you'll be doing...
You'll become the technical owner for a portfolio of clients by:
Building trusted relationships with customers
Delivering Level 2 and Level 3 technical support




Leading client onboarding and technology uplift projects
Maintaining documentation and technical standards
Supporting account managers with technical advice and roadmap planning
Managing onsite visits, technical reviews and preventative maintenance
Working across projects, escalations and continuous improvement initiatives
Helping clients get the most from their technology
No two days are the same.
We're looking for someone with experience across:
Apple Mac environments
Microsoft 365 and Entra ID
Google Workspace
PSA platforms such as HaloPSA, ConnectWise or Freshdesk
Documentation platforms including IT Glue, Hudu or Confluence
Networking fundamentals including switches, WiFi and firewalls
Remote management tools such as Jamf, Addigy or Datto RMM
Cloud VoIP platforms
Conference room and meeting room technology
Most importantly, you're someone who enjoys talking to people as much as solving technical problems.
You'll thrive here if you...
Love building long-term relationships with clients
Take ownership instead of waiting to be asked
Enjoy getting out from behind the desk
Communicate technical concepts in plain English
Care about documentation and doing things properly
Want to improve environments rather than simply fixing today's problem
This role is perfect for an experienced
Level 2.5 or Level 3 Engineer
who enjoys being a trusted technical generalist and wants real ownership without moving into people management.
#J-*****-Ljbffr

📌 Primary Systems Engineer (Macos) (New South Wales)
🏢 Rec4Tech
📍 New South Wales