DOMA Hotels is seeking an experienced and commercially driven
Business Development Manager (NSW)
to join our expanding Commercial team.
Based in either Sydney or Newcastle, this exciting role will lead proactive business development and account growth across our NSW portfolio, while supporting broader portfolio opportunities as our business continues to grow.
DOMA Hotels is seeking an experienced and commercially driven
Business Development Manager (NSW)
to join our expanding Commercial team.
Based in either Sydney or Newcastle, this exciting role will lead proactive business development and account growth across our NSW portfolio, while supporting broader portfolio opportunities as our business continues to grow.
Our Story
The award winning Doma Hotels, located on the footsteps of Parliament House, in the elegant suburb of Barton. The resort style 'Realm Precinct' consists of; Hotel Realm, Burbury Hotel & Apartments, Little National Hotel and Brassey Hotel. Offering diverse, high-quality accommodation, conferencing and numerous food and beverage outlets.
Doma Hotels has been developing and managing hotels in Canberra for over 30 years, and today, Doma Hotels is one of Canberra's largest independent hoteliers, leading the way in contemporary luxury. Our portfolio is recognised nationally from hotels, residential and commercial development, wellness, restaurants, day spas and more.
We pride ourselves on delivering contemporary luxury, high-performance living, and genuine hospitality. At Doma, we are not just a company; we are a community vested in each other's success.
About the Role
The Business Development Manager - NSW will be responsible for driving proactive sales growth, expanding strategic accounts and identifying new business opportunities across the NSW region.
This role focuses on developing long-term commercial partnerships, increasing market share and delivering sustainable revenue growth across our Newcastle and Sydney hotels, while supporting future hotel openings within the portfolio.
Key Responsibilities




Lead proactive business development focusing on growing key accounts identified as strategic segments, developing new business pipelines, and increasing market penetration and base business.
Build, manage, and maintain strong client relationships to drive repeat business, account growth, and long‐term commercial partnerships.
Drive outbound sales activity including prospecting, networking, client appointments, relationship management, site inspections, industry engagement, and strategic sales initiatives.
Collaborate closely with the Coordination Service Centre (CSC) to ensure smooth transitions from business acquisition through to operational delivery and client servicing excellence.
Develop a strategy and generate revenue from meeting and event spaces including boardrooms, small meeting spaces by engaging with local business markets, and emerging account segments. Work closely with onsite property teams, C&E; Sales team and CSC.
Identify need periods, low‐demand dates, and commercial opportunity gaps, and develop targeted activation strategies and sales initiatives to support occupancy, utilisation, and revenue performance.
Develop and implement quarterly sales activations and commercial initiatives aligned to financial targets, business objectives, and show measurable return on investment (ROI).
Maintain robust oversight of account production, pipeline activity, conversion performance, and proactive sales engagement to ensure commercial targets are achieved.
Contribute to annual budget preparation and account forecasting with the Commercial Director, Revenue and Sales team including projected account production, segment opportunities, and revenue expectations across the portfolio.




Monitor and evaluate the ROI of client entertaining, hosting, networking, and business development initiatives to ensure commercial value and strategic alignment.
Key Skills / Qualifications
Demonstrated experience in Business Development, Hotel Sales or a senior commercial role within hospitality.
Proven success in developing new business and growing key accounts.
Strong commercial acumen with the ability to identify market opportunities and drive revenue growth.
Excellent relationship management, negotiation and influencing skills.
Outstanding presentation, communication and networking abilities.
Strong organisational and time management skills with the ability to manage multiple priorities.
Experience preparing sales forecasts, pipeline reporting and commercial performance reporting.
Knowledge of CRM systems, Microsoft Office and hotel sales platforms.
A sound understanding of corporate, conference, meetings and events sales.
Strong knowledge of the NSW hospitality market.
Flexibility to travel throughout NSW and interstate when required.
Why you will love working with us
At Doma Hotels our mission is great people in great places providing exceptional experiences. We offer our staff extensive training and development, including our 'Future You' training platform. As well as a fun, vibrant and friendly working environment, and plenty of career pathway opportunities.
Doma staff receive great benefits, including (but not limited to) discounts across; accommodation (for themselves, friends and family), parking, wellness facilities (the spa and the gym), complimentary staff bootcamp, food and beverage, and early bird access to Doma residential apartment developments.
Doma Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Doma Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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📌 Business Development Manager (Nsw) (Sydney)
🏢 DOMA HOTELS
📍 Sydney