We are working with a growing HVAC business based in Carlton, near Hurstville, who are looking for a friendly and organised Receptionist / Administration Assistant to join their office team.

This is a great opportunity for someone with administration experience who enjoys a busy, hands-on role supporting customers, technicians and the wider office team. You will be working alongside another administrator in a small, supportive team, helping with scheduling, customer enquiries, invoicing and general day-to-day office support.

About the role:
Answering incoming phone calls and responding to customer enquiries
Managing emails and general customer communication
Scheduling service jobs for technicians using ServiceM8
Working closely with the operations team, PM/Estimator and business owners
Generating invoices once technicians complete jobs
Using Xero for invoicing, with systems integrated through ServiceM8
Supporting the wider team with general administration duties
Helping ensure jobs are booked, followed up and completed smoothly

About you:
Previous administration, reception or scheduling experience




Ideally from a trade services background such as HVAC, plumbing, electrical, construction or similar- also open to other admin backgrounds
Confident answering phones and dealing with customers
Organised, reliable and able to manage a busy inbox and daily workload
Comfortable using systems such as ServiceM8, Xero or similar job management/invoicing software
A strong communicator who enjoys working as part of a small team
Friendly, skilled and able to build positive relationships with customers and technicians
Looking for a stable, office-based role with a reputable trade business

What's on offer:
$28 - $35 per hour, depending on experience
Full-time hours, Monday to Friday, 9:00am - 5:00pm
Office-based role in Carlton, near Hurstville
On-site parking available
Close to cafés and public transport
Supportive team workplace within a growing HVAC business
Opportunity to play a key role in the daily coordination of service work
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📌 Receptionist/ Administrator Georges River Council
🏢 Lead Group
📍 Georges River Council