We are representing a well-established
commercial refrigeration
company seeking an experienced
Service Manager
to lead and grow their service division.
About the Role
We are seeking an experienced
Refrigeration Service Manager
to lead and grow the refrigeration service side of the business.
This role would suit a qualified refrigeration mechanic who is ready to step off the tools full-time, or someone already in a service management role who understands the technical side of commercial refrigeration and enjoys leading a team.
The position is focused on
business growth, team leadership, scheduling, quoting, follow-up, and ensuring service work is delivered efficiently and professionally
. You will not be expected to carry a heavy admin load, as administrative support is already in place.
This is a practical, hands-on leadership role for someone who knows refrigeration, understands technicians, and can keep jobs moving.
Key Responsibilities
Managing the day-to-day refrigeration service operations
Leading, supporting, and organising a small team of refrigeration technicians
Scheduling jobs and allocating technicians to service and repair work
Quoting repairs and following up with customers
Completing some site inspections for smaller quotes where required
Working to fortnightly budgets and keeping jobs commercially on track
Helping grow the refrigeration service side of the business
Providing technical guidance to the team when needed
Ensuring service work is completed safely, efficiently, and to a high standard
Maintaining strong relationships with customers and staff
Liaising with management and admin to keep workflow running smoothly
What We're Looking For
The ideal candidate will have:
Trade qualification as a refrigeration mechanic




Solid commercial refrigeration experience
Previous leadership, supervisor, or service management experience preferred
Ability to schedule and organise technicians effectively
Confidence quoting repair works and following up with customers
Good technical knowledge and problem-solving ability
Strong communication skills with both customers and tradespeople
A practical, organised, no-nonsense approach
Ability to work to budgets and manage workload priorities
A genuine interest in growing the refrigeration side of the business
Role Expectations
This is not intended to be a full-time tools-based role. The successful applicant should be capable of getting involved when required, but the main focus will be on
managing the team, organising work, quoting, following up, and driving business growth
.
There may be occasional site inspections for smaller quotes, but the role is primarily service management rather than constant field work.
After-hours work is limited, with the main focus being strong organisation during normal operating hours.
What's on Offer
Circa
$140,000 salary package
, depending on experience
Company vehicle available
Opportunity to step into a genuine leadership role
Support from owners and admin staff
Minimal admin burden compared with many service management roles
Opportunity to help grow and shape the refrigeration division
A practical, straightforward working environment
Role suited to someone who wants responsibility without being stuck on the tools every day
Suitable Candidate
This role would suit a refrigeration mechanic or current service manager who is ready to take ownership of the service department, lead a team, and help grow the business.
You will need to be organised, reliable, technically strong, and comfortable managing both people and jobs.
#J-*****-Ljbffr

📌 Refrigeration Service Manager (Queensland)
🏢 Rivina AU
📍 Queensland