Governance, Policy & Quality Officer (Sydney/Melbourne/Brisbane)
7d ago , from Illawarra Mercury Job Board
Governance, Policy & Quality Officer
ABOUT JMC
Founded over 40 years ago, JMC is a heritage higher education provider specialising in the creative industries. We offer smaller classes, real studios with incredible equipment, and lecturers who still work in the industries they teach, from TV production to music theatre to game design.
Our positioning is direct. JMC graduates, and our staff, are working creatives and collaborators. They excel at their own craft, and they're also exceptional team players.
We've been doing this for over 40 years, and we plan to keep doing it for many more. This is a place to build a career chapter, not just a CV line.
YOUR ROLE, HONESTLY
Reporting to the Head of Regulatory Governance & Quality Assurance (RG&QA;), the Governance, Policy & Quality Officer support the implementation and continuous improvement of JMC Academy's governance, policy and quality frameworks. The position contributes to maintaining strong academic and corporate governance arrangements, an up-to-date and compliant policy suite, and quality assurance processes aligned with the Higher Education Standards Framework (HESF ****), the ESOS National Code ****, and the requirements of TEQSA.
Working collaboratively with the Institutional Assurance & Risk Officer and under the direction of the Head of RG&QA;, the role supports key governance, policy, quality, risk and compliance processes are well coordinated, documented, and monitored across the organisation.
Together with the Institutional Assurance & Risk Officer, the incumbent:
Supports the coordination and delivery of assigned components of JMC's integrated Institutional Assurance Framework under the oversight of the Head of RG&QA.;




Assists with the development of the RG&QA; Annual Work Plan, governance and compliance calendars, and institutional assurance reporting schedules.
Contributes to the cross-checking and consolidation of governance papers, audit findings, and assurance reports prior to submission to executive and board committees.
Attends relevant governance committees, as required, to support information accuracy and maintain documentation integrity.
Support the preparation of institutional assurance and self-assurance reports to the Academic Board, JMC Board, and their subcommittees.
WHAT YOU'LL DO
Governance Leadership
Support the coordination of governance operations for the Academic Board, Learning & Teaching Committee, and related subcommittees.
Coordinate committee meetings, agendas, papers, and minutes with precision and timeliness.
Support the Head of RG&QA; in governance reform
Policy Framework Management
Assist with the policy lifecycle including drafting, review coordination, consultation processes, approval workflows, and publication.
Support alignment between academic and corporate policies and ensure policy documentation reflects current regulatory obligations.
Maintain the institutional policy register and monitor policy review timelines and version control.
Quality Assurance & Continuous Improvement
Coordinate academic and administrative review activities, benchmarking processes, and quality enhancement initiatives.




Analyse review outcomes and contribute to the development of improvement actions and reporting.
Support integration of review findings into governance papers, policy updates, and institutional and governance reporting cycles.
Strategic and Sector Engagement
Maintain an up-to-date understanding of higher education governance, policy and quality assurance developments.
Support JMC's participation in external governance and quality networks, sharing insights to inform institutional maturity.
WHAT YOU'LL BRING
Essential
Experience in governance, compliance, or quality assurance within higher education provider or similarly complex organisation.
Working knowledge of the Higher Education Standards Framework, TEQSA Act, ESOS Act, National Code, and related frameworks (or the ability to rapidly acquire this knowledge).
Experience supporting boards or committees, including preparation of papers, minutes and documentation.
Solid analytical, written communication, and stakeholder coordination skills.
Demonstrated ability to support policy development, governance processes, and/or quality improvement activities.
Desirable
A relevant tertiary qualification in higher education, governance, law, quality assurance, or a related discipline (postgraduate qualifications desirable but not required).
Evidence of ongoing professional development in governance, policy, compliance, or quality assurance.
Experience working with governance systems, policy registers, or quality management tools.
THE PRACTICAL BITS
BASE: Sydney, Melbourne or Brisbane
REPORTS TO: Head of Regulatory Governance & Quality Assurance
TYPE: Full time, Permanent.
SALARY: Competitive, commensurate with experience; we'll talk specifics early in the process.
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📌 Governance, Policy & Quality Officer (Sydney/Melbourne/Brisbane) (New South Wales)
🏢 Jmc Academy
📍 New South Wales