Aged Care Service Coordinator – Support at Home
A circle of care and community
At For Care, we live and breathe our reason for being: FOR CARE.
Our team brings together compassion, expertise, and genuine partnership with the customers we support.
Way beyond simply providing aged care services, we work alongside older Australians to keep choice and control exactly where it belongs, with them.
About the role
We're looking for an experienced Aged Care Service Coordinator to manage a portfolio of Support at Home customers, delivering high-quality care management and service coordination that keeps people safe, independent, and living life on their terms.
You'll work in partnership with customers, families, support workers, allied health professionals, and external providers to ensure services are person-centred, outcome-focused, and compliant with the Aged Care Act ****, the Strengthened Aged Care Quality Standards, and the Support at Home Program Manual.
What you'll be doing
Managing an allocated portfolio of Support at Home customers, from intake assessments through to ongoing care planning and reviews
Developing person-centred care plans that reflect customer goals, preferences, and assessed needs
Monitoring customer budgets and funding, identifying risks before they become problems
Coordinating service delivery across support workers, allied health, and external providers
Completing assessments and referrals, including Home Safety and Falls Risk Assessments




Maintaining accurate, timely documentation that meets legislative and audit requirements
Supporting continuity of care, including hospital admissions, discharge planning, and respite coordination
Contributing to a culture of continuous improvement, safety, and inclusion
What you'll bring
Certificate IV in Ageing Support, Community Services, or equivalent
Minimum 2 years' experience in aged care, with demonstrated care management experience
Working knowledge of the Support at Home Program and the Aged Care Act ****
Current Australian Driver Licence, National Police Check, First Aid/CPR, and relevant screening checks
Strong assessment, care planning, and budget monitoring skills
Excellent communication and documentation skills, with the ability to manage competing priorities
A Diploma or Degree in Nursing, Social Work, Allied Health, or Human Services
Experience using My Aged Care and Dynamics 365 (or similar client management systems)
You'll be part of a team that genuinely believes the little things count as much as the big ones.
We offer real support, a values-led culture built on accountability, respect and transparency, and the chance to make a tangible difference in the lives of the people we work with.
For Care is an equal prospect employer.
We encourage applications from Aboriginal and Torres Strait Islander peoples and people from all backgrounds.
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📌 Service Co-Ordinator (Aged Care) (Brisbane)
🏢 For Care
📍 Brisbane