A global, innovative business in the pet care space, is looking for a commercially sharp, relationship-driven Key Account Manager Be part of a global, innovative business making a real difference in pets' livesGym reimbursement and regular in-office massagesWorkAWAY — work remotely abroad for up to four weeks a year A global, innovative business in the pet care space, is looking for a commercially sharp, relationship-driven Key Account Manager to own and grow a portfolio of their most strategic customers across Australia - spanning retail, distribution and e-commerce.
This isn't a "manage the status quo" role.
You'll be trusted with some of the business's biggest, highest-value relationships and play a lead role in converting major new business opportunities - working shoulder-to-shoulder with Marketing, Supply Chain, Finance and Product to turn pipeline into partnerships, and partnerships into sustainable growth.
If you love the thrill of a complex negotiation as much as the discipline of a well-run account plan, and you'd love to do it all in a workplace that treats pets like part of the family - keep reading.
What You'll Be Doing Strategic Account Management & Revenue GrowthManage and grow key retail, distributor and e-commerce partnersBuild and execute account plans that deliver revenue, margin and profitLead negotiations across pricing, contracts, trading terms and promotionsDrive joint business planning and category growthSpot and act on upsell and cross-sell opportunities New Business ConversionOwn high-value opportunities from the AU pipelineLead the conversion of major deals from proposal to closeBuild compelling commercial proposals and pitch strategiesNegotiate and close deals end-to-endPartner with pipeline coordination to prioritise the opportunities that matter most Customer Relationship LeadershipBe the primary commercial point of contact for key accountsRun regular performance and strategy reviewsChampion strong customer engagement and flawless execution Market & Channel InsightsKeep a finger on the pulse of market trends and competitor activityIdentify new channel opportunitiesTurn insight into commercial strategy Cross-Functional CollaborationWork closely with Marketing, Supply Chain, Finance and Product teamsEnsure smooth, on-time execution of launches and promotions Reporting & Performance TrackingTrack sales, margin and account performanceDeliver clear, insightful business reviewsDrive continuous improvement across the portfolio What You'll Bring Proven experience managing key or national accountsStrong analytical and problem-solving capabilityA strategic mindset with the discipline to executeConfident negotiator with a track record of closing dealsHighly organised, with strong planning and prioritisation skillsSolid commercial and financial acumenThe ability to juggle account management and new growth opportunities at onceBackground in FMCG, pet or retail industriesA genuine passion for pets and improving the lives of pet parents Why Join Be part of a global, cutting-edge business making a real difference in pets' livesWork on globally recognised brands across AustraliaA creative, collaborative, dog-friendly office - yes, bring your dog to workGym reimbursement and regular in-office massagesFree breakfast on-site, every dayMonthly team BBQs to celebrate the winsFree product allowance to experience the business's innovative pet solutionsFlexible hybrid model with two work-from-home days per weekWorkAWAY — work remotely abroad for up to four weeks a yearPerformance-related bonusEmployee Assistance Program for health and wellbeing supportGenuine learning and development opportunities to grow your career

📌 Key Account Manager (Gold Coast)
🏢 JIVARO recruitment
📍 Gold Coast