Are you an inspiring leader with a passion for customer service and operational excellence? ORIX Australia is seeking a driven Branch Manager to lead our Rental & Mobility operations, deliver exceptional customer experiences, and drive growth in the local market.
As Branch Manager, you'll take charge of both strategic leadership and day-to-day operations of our rental branch. You'll foster a high-performing team culture, develop trusted partnerships with local and state-based clients, and ensure the branch meets its financial, operational, and risk objectives.
This is an opportunity to make a real impact - shaping our local presence while contributing to ORIX's national growth in fleet, rental, and mobility solutions.
INCLUDED IN WHAT YOU'LL DO:
Adopt a proactive leadership approach in delivering branch and divisional strategy
Lead all Rental branch activities, ensuring operational best practice and a consistent, high-quality customer experience
Drive customer retention, asset/fleet optimisation, and business growth initiatives within the local market
Ensure achievement of key performance metrics including utilisation, margin, service delivery, safety, audit, and compliance targets
Build strong relationships with existing customers while actively pursuing and converting new business opportunities
Promote ORIX products and services,



with ongoing account management and customer growth strategies
Support branch security and property maintenance functions to ensure a safe and efficient working environment
Partner with Projects, Business Development, and National Accounts teams to successfully deploy opportunities locally
Monitor and report on branch performance, financials, and key activity metrics on a monthly basis to the Regional Branch Manager
Lead, coach, and develop team members to ensure engagement, alignment, and high performance
Lead by example in promoting health and safety, proactively identifying and managing risks and hazards
WHAT YOU HAVE:
A background in rental operations, fleet management, asset finance, or mobility
Proven experience managing a branch or leading sales/account management teams
Strong commercial acumen with the ability to manage budgets, influence stakeholders, and drive performance
A people-first leadership style that motivates, develops, and aligns teams
The ability to think strategically while delivering operational results
A solid track record in customer service excellence and operational delivery
If you're a motivated leader who thrives on delivering results and developing teams, we want to hear from you. Join a forward-thinking company that values innovation, collaboration, and customer excellence.
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📌 Branch Manager (North Mackay)
🏢 Orix
📍 North Mackay