Helpdesk & Data Support Officer:
Baseline Cleared | ACT Join a busy onsite support team delivering responsive helpdesk assistance, system troubleshooting and data quality support. This contract is ideal for a customer-focused professional who can resolve straightforward enquiries, work confidently with data and stakeholders, and escape more complex technical issues when required.
ACT | Onsite
Contract Duration:
24 August **** to 9 October ****, with a possible 1-month extension
Security Clearance Requirement:
Current Baseline clearance required
Closing Date:
*****am, 11 August ****
Essential Tasks:
Respond to helpdesk calls, emails and enquiries in a timely and professional manner.
Troubleshoot basic system issues and resolve straightforward user enquiries.
Perform data analysis, validation and quality assurance,



including investigating anomalies.
Escalate complex technical issues and system defects to the Team Leader.
Key Criteria:
Robust verbal and written communication with effective stakeholder engagement skills.
Ability to source information and provide accurate advice to users and stakeholders.
Sound organisational skills with the ability to prioritise tasks and meet deadlines.
Ability to apply sound judgement when following instructions, procedures and guidelines.
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE:
Due to the nature of this environment, candidates must hold a current Baseline clearance.
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📌 Helpdesk Support Officer (Canberra)
🏢 Compas PTY
📍 Canberra