Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

What You’ll Be Doing:
Handling inbound & outbound calls with care and professionalism
Resolving account issues and overcoming objections
Hitting KPIs while living ARMA’s Core Values

What You’ll Need:
Confident with Microsoft Office & quick to learn systems
Empathy, resilience & emotional intelligence
Outstanding time management and attention to detail
Customer service experience is excellent, but not essential!
Full training and explicit career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program




Onsite gym, games rooms, and team social events
A high-performing, supportive team culture
Be part of a fast-growing, ASX-listed national brand

We’re proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.

Applicants must have valid Australian work rights

Police check required for successful candidates

Start your career with purpose — join the ARMA family today
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📌 Collections Officer New South Wales (Australia)
🏢 ARMA Group Holdings
📍 Australia