Lead Daily Operations. Support a High-Performing Team. Deliver Exceptional Service.
We'relooking for a hands-on, customer-focused Branch Manager to coordinate the preparation, delivery, and collection of our vehicle fleet.You'lllead a local team, ensure operational excellence, and play a key role in delivering exceptional service to our clients and referral partners.
About Compass
Since ****, Compass has been the market leader in accident replacement vehicles. Our mission is simple:
Reduce the Inconvenience
for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.
We live our values every day:
Care & Passion
– to deliver outstanding service the waywe'dwant to be treated
Courage
– to be empowered and make informed decisions
Can Do
– a proactive mindset focused on solving problems and improving
Trust
– to be counted on to do the right thing in all relationships
WhatYou'llBe Doing
You'llmanage branch operations, lead your team, and oversee day-to-day vehiclelogisticsand customer delivery, including:
Coordinating the preparation, delivery, return, and maintenance of Compass vehicles
Managing daily workflows and supporting your team's performance
Providing hands‐on support to ensure vehicles are cleaned and ready for delivery




Leading by example in customer service and issue resolution
Completing branch reports and documentation accurately and on time
Conducting vehicle inspections and ensuring all vehicles meet Compass standards
Collaborating with the Senior Branch Manager toidentifyopportunities for improvement
Ensuring safety, compliance, and cleanliness across the branch
WhatYou'llBring
2+ years in a face-to-face customer service role
Previousexperience managing or leading a small team (preferred)
Strong communication,logistics, and problem‐solving skills
High levelof computer literacy and confidence using multiple systems
Strong administration and time management ability
Experience in the rental, fleet, or vehicle industry (advantageous)
Understandingoflogisticsin the motor trade, smash repair, or dealerships (ideal but not essential)
Why Join Compass
Market-competitive salary packagecommensuratewith your experience.
12 weeks paid parental leave
Employee Assistance Program (EAP) – free, confidential support
"Make a Difference Leave" – a paid day to volunteer in the community
Dedicated learning and development days
Rewards and recognition programs
Supportive and collaborative workplace culture
We value diversity and encourage applications from people of all backgrounds.
#J-*****-Ljbffr

📌 Branch Manager (New South Wales)
🏢 Compasscorp
📍 New South Wales