BFX Furniture is looking for a motivated and organised Sales Support Officer (internally known as Production Sales and Support Officer) to join our team at our Head Office in Yandina.
This is a full-time, 12-month fixed-term contract with the potential for extension or permanency.
You'll work Monday to Friday, 9:00am to 5:00pm, onsite at our Yandina Head Office.In this role, you'll support our Sales, Customer Service and Production teams by helping process orders, tracking their progress, and ensuring information is communicated accurately across the business.
This is a excellent prospect for someone looking to build their administrative career in a supportive team environment.Key Responsibilities:Process customer orders accurately using our internal systemsRespond to enquiries from internal teams regarding order status and product availabilityCommunicate with Production and Operations teams to help track order progressProvide updates on stock availability and expected delivery datesMonitor and manage tasks through our internal ticketing systemAssist with resolving order issues and escalating concerns when requiredSupport the sales team by providing accurate and timely informationContribute to improving processes and team efficienciesAbout youStrong attention to detail and accuracyGood communication and interpersonal skillsAbility to manage multiple tasks and stay organisedA customer-focused approach and willingness to help solve problemsComfortable learning current systems and processesStrong computer skills, including Microsoft Office (Outlook and Excel)Experience using CRM, ERP or ticketing systems is beneficial but not essentialExperience with Dynamics 365 Business Central is advantageous but not requiredPositive attitude and ability to work effectively within a teamFull-time employment offering stability in a growing Sunshine Coast businessPositive workplace culture that values initiative and teamworkWork with a respected and growing Australian companyWeekly pay cycleAccess to our Employee Assistance Program (EAP)We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles
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📌 Sales Support Officer Queensland
🏢 BFX Furniture
📍 Queensland