Job DescriptionWe are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry.
This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.Key ResponsibilitiesHandle customer inquiries via phone andemailAssist clients with travel questions, reservations, and general supportProvide accurate information regarding destinations, policies,



and proceduresMaintain qualified and courteous communication at all timesFollow established company processes and service standardsDocument customer interactions as neededQualificationsStrong verbal and written communication skillsCustomer service experience preferred, but not requiredAbility to work independently and manage time effectivelyBasic computer skills and comfort using online systemsAttention to detail and a customer-first mindsetInterest in the travel industry is a plusWhat We OfferFlexible scheduling options (part time or full time)Training and ongoing supportOpportunities for advancement within the travel industrySupportive and team-oriented work environment
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📌 Customer Service Representative – Travel Industry Flexible Schedule Melbourne
🏢 Hjbtravels
📍 Melbourne