About the role
Rodd & Gunn is seeking an
Assistant Manager
for our Pacific Fair Flagship store in Broadbeach, Queensland. This is a
part-time position offering 25+ hours per week
, providing the flexibility you may be looking for whilst maintaining the opportunity to make a significant impact within our retail environment.
In this role, you will work alongside our Store Manager to drive sales performance, maintain exceptional customer service standards, and create an inspiring shopping experience for our discerning clientele. As a key member of the leadership team, you will play a crucial role in supporting store operations, staff development, and achieving our business objectives at this flagship location.
Key responsibilities
Support the Store Manager in the day-to-day operations of the store, ensuring smooth running of all activities
Lead, supervise and motivate the sales team to achieve sales targets and deliver outstanding customer service
Manage staff scheduling, training and development to build a high-performing team
Monitor stock levels, merchandising standards and visual displays to maintain our brand presentation
Process transactions, handle cash management and maintain accurate financial records
Assist in implementing promotional campaigns and marketing initiatives
Maintain compliance with company policies, health and safety regulations and loss prevention procedures
Build strong relationships with customers, addressing enquiries and resolving complaints professionally
Conduct regular stocktakes and contribute to inventory management
Communicate effectively with head office and cross-functional teams to support store performance
What we're looking for
Proven retail management experience, ideally within a similar flagship or premium retail environment
Strong leadership and people management skills with the ability to motivate and develop team members
Excellent sales acumen with a track record of meeting or exceeding sales targets




Exceptional customer service skills with a commitment to creating memorable brand experiences
Proficiency in retail point-of-sale (POS) systems and stock management software
Strong organisational and time management abilities with the capacity to manage multiple priorities
Knowledge of the Rodd & Gunn brand, products and values is preferred
Ability to work flexibly within the retail environment, including weekends and public holidays as required
A genuine passion for retail, fashion and delivering exceptional experiences
Communication and problem-solving skills with a positive, can-do attitude
What we offer
Working at Rodd & Gunn offers you the chance to be part of a respected Australian brand with a rich heritage in premium menswear. We provide a dynamic and supportive work environment where your contributions are valued. Benefits include staff discounts on our exclusive product range, access to professional development opportunities, and the chance to work within a collaborative team that is passionate about delivering excellence. The part-time nature of this role offers flexibility to balance work with other commitments, whilst still providing the opportunity for career growth and progression within our retail business.
About us
Rodd & Gunn is an iconic New Zealand fashion brand renowned for our premium quality menswear collections. With a commitment to craftsmanship, heritage and timeless style, we have established ourselves as a leader in the luxury retail sector. Our Pacific Fair Flagship store serves as a showcase for our collections, offering a curated shopping experience to our valued customers. We pride ourselves on our dedicated team, exceptional service standards and our ability to deliver innovative product offerings that resonate with our discerning clientele.
Ready to join our team?
If you meet the above criteria and are excited about this chance, we would love to hear from you.
Apply now
by submitting your CV and a cover letter detailing your retail management experience and why you believe you would be an excellent fit for the Rodd & Gunn Pacific Fair Flagship team.

📌 Rodd & Gunn Pacific Fair Flagship - Assistant Manager +25Hrs (Gold Coast)
🏢 Rodd & Gunn
📍 Gold Coast