Infinity Coordination and Supports – Albury NSW
Immediate Start – Rostering Coordinator | Part-Time or Full time
Infinity Coordination & Supports is looking for an experienced Rostering Coordinator to join our team and support the coordination of disability supports across Albury/Wodonga and surrounding areas.
This role is suited to someone who has managed
large-scale rosters
, understands the pressure of changing participant needs and staff availability, and can work confidently within the
SCHADS Award
.
This is not an entry-level rostering role. The successful applicant will need to be confident managing complex rosters and coordinating a workforce of approximately
80 support staff
.
The Role
As Rostering Coordinator, the role is responsible for building and maintaining rosters that support safe, consistent, and participant-centred service delivery.
This includes coordinating support worker schedules, responding to roster changes, managing leave and availability, and ensuring supports are rostered in line with participant needs, funding, service agreements, and operational requirements.
Experience in the
NDIS
is highly regarded, especially experience building a
roster of care
for SIL, in-home supports, or community access.
Key Responsibilities
Build and maintain staff rosters across SIL, in-home supports, community access, and other disability support settings
Coordinate approximately
80 support workers
across changing participant and operational needs
Ensure shifts are filled appropriately, safely, and in line with participant support requirements
Apply practical knowledge of the
SCHADS Award
, including minimum engagements, breaks between shifts, overtime risks, sleepovers, active overnights, weekend work, and public holidays
Maintain accurate roster records and communicate changes clearly to staff, participants, families, and internal teams where required
Monitor staff availability, leave, absences,



and unplanned changes
Assist with building rosters of care for participants, including SIL and complex support environments
Identify rostering gaps, risks, and inefficiencies early and elevate appropriately
Work closely with management, team leaders, and support coordination/operations teams to maintain continuity of supports
Use rostering and communication systems accurately and consistently
What We're Looking For
The successful applicant will be:
Experienced in
large-scale rostering or workforce scheduling
Confident coordinating rosters for a workforce of around
80 staff
or similar scale
Strong in
SCHADS Award
interpretation and practical roster compliance
Highly organised, calm under pressure, and able to manage competing priorities
A clear communicator who can deal professionally with staff, participants, families, and managers
Comfortable working in a fast-moving environment where rosters can change quickly
Confident using rostering systems, Microsoft Office, Outlook, Teams, and general admin software
Able to balance staff availability, participant needs, continuity of support, and compliance requirements
Highly Regarded
Experience in the
NDIS sector
Experience rostering SIL, sleepovers, active overnights, and complex support arrangements
Understanding of
rosters of care
, service agreements, participant funding, and continuity of supports
Experience with ShiftCare or similar rostering software
Experience working with high-volume shift changes, leave coverage, and last-minute backfill
What We Offer




A key operational role in a growing NDIS provider
Supportive and experienced management team
Structured onboarding and training in our internal systems
Local office environment with approachable managers
Employee Assistance Program
Development opportunities across rostering, operations, and service delivery
A team culture that values accuracy, communication, and getting things done properly
Mandatory Requirements
To be considered, applicants must hold or be willing to obtain:
NDIS Worker Screening Clearance
Working With Children Check – NSW and VIC
Current NSW & Victorian Police Check
Current driver licence
NDIS Worker Orientation Module:
"Quality, Safety and You"
COVID vaccination wording has been removed from this version. If there are specific participant/site requirements later, they can be handled during recruitment or onboarding rather than sitting in the advert.
About Us
Infinity Coordination & Supports is a family-run, NDIS registered support provider operating across Albury/Wodonga, Northeast Victoria, and surrounding regions.
We provide a range of supports including community access, personal care, domestic assistance, short-term accommodation, respite, supported independent living, and support coordination.
Our rostering function is central to safe and reliable service delivery. The right person for this role will understand that rostering is not just filling shifts — it is balancing participant needs, staff capability, award compliance, continuity of supports, and real-world operational pressure.
Infinity Coordination & Supports embraces Equal Employment Opportunity and values diversity. Applications are encouraged from people of all ages and abilities, including Aboriginal and Torres Strait Islander peoples and applicants from culturally and linguistically diverse backgrounds.
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📌 Ndis Rostering Coordinator (Albury)
🏢 Infinity Coordination & Supports
📍 Albury