Senior Application Support Engineer at Humm BNPL. About the role Join Humm BNPL, a prominent player in the non-bank financial services sector in Australasia. We focus on providing straightforward and productive financial solutions, including business asset finance, credit cards, and point-of-sale payment plans tailored to the needs of modern businesses and consumers. This position offers the chance to contribute to our ongoing innovation and growth within a high-performing team.
Key facts
Location: Sydney, Sydney Region
Engagement: Permanent
Team: Application Support
What you'll do
Provide technical support for applications, ensuring optimal performance and reliability.
Collaborate with cross-functional teams to troubleshoot and resolve issues effectively.
Monitor application performance and implement improvements as needed.
Document processes and create user guides to enhance team knowledge.
Requirements
A minimum of 5 years of experience in application support or a related field.




Strong knowledge of SQL and database management.
Familiarity with cloud platforms such as AWS or Azure.
Excellent problem-solving skills and attention to detail.
Effective communication abilities to work with diverse teams and stakeholders.
Nice to have
Experience with programming languages such as Python or Java.
Previous work in the financial services industry.
Knowledge of ITIL or other service management frameworks.
Skills & tools
Proficient in SQL, AWS, Azure, and application monitoring tools.
Experience with incident management and ticketing systems.
Familiarity with DevOps practices and tools is a plus.
Practical notes
Applicants must be eligible to work in Australia.
We offer competitive salaries and benefits, including flexible working arrangements.
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📌 Senior Application Support Engineer (Gladstone Central)
🏢 Humm BNPL
📍 Gladstone Central