MASIRATNA AUSTRALIA PTY LTD – Melbourne VIC
Job Type: Permanent position | Full time position
Job Description
Salary $85,000 – $95,000 per year
About the role
Conduct one-on-one counselling sessions to address students' academic, personal, and cultural challenges
Develop and deliver tailored support programs to help students achieve their educational goals
Collaborate with faculty and administrative staff to monitor student progress and identify early intervention opportunities
Organise and facilitate workshops and information sessions on topics such as study skills, time management, and mental health
Serve as a trusted advisor, guiding students through the complexities of adjusting to life and study in Australia
Maintain detailed records and provide regular reporting on student progress and engagement
Contribute to the continuous improvement of student support services and policies
What we're looking for
Degree qualification in counselling, psychology, or a related field (preferred)
5+ years of experience working in a student services or higher education environment
Excellent communication and interpersonal skills, with the ability to empathise and build rapport with diverse student populations




Strong problem-solving and critical thinking skills, with the capacity to provide tailored guidance and support
Thorough understanding of the challenges faced by international students and a demonstrated commitment to their academic and personal success
Familiarity with relevant legislation, regulations, and best practices in student counselling and support
Proficient in using student information systems and data analysis tools
Multilingual (Arabic is a bonus)
What we offer
competitive salary
generous leave entitlements
opportunities for career development and career advancement
access to private health insurance
employee wellness programs
discounts on a range of products and services
About us
Masiratna Study Abroad is a leading provider of international education services, supporting students from around the world to pursue their academic and personal goals in Australia. With a strong focus on student-centric support, we are dedicated to empowering our clients to achieve their full potential.
Join our team and be a part of transforming the lives of the next generation of global leaders.
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📌 Student Counsellor (Melbourne)
🏢 MASIRATNA AUSTRALIA
📍 Melbourne