Practice Manager - Lead the Business, Grow the Practice & Share in the Success
About the Role
Kingsville Dental located 7kms west of CBD is looking for an ambitious and experienced Practice Manager to lead our growing practice in inner west.
This is not a traditional Practice Manager position. We are seeking someone who is passionate about building a successful business, leading a high-performing team and delivering an outstanding patient experience.
You will be responsible for the day-to-day management of the practice while identifying opportunities to increase patient growth, improve operational efficiency, maximise treatment conversion and create a culture of excellence.
We're looking for someone who will treat the practice as though it were their own.
Key Responsibilities
Lead the day-to-day operations of the practice.
Manage the front desk and assist dental teams where possible
Ensure an exceptional patient experience from the first phone call through to completion of treatment.
Optimise appointment books and chair utilisation to maximise productivity.
Increase new patient acquisition and patient retention.
Improve treatment acceptance through outstanding customer service and communication.
Monitor practice performance, KPIs and financial outcomes (e.g. billings, reviews, retention rates, recalls, etc.)
Oversee stock control, supplier management and practice administration.
Ensure compliance with infection control, accreditation and regulatory requirements.
Work closely with the practice owners to develop and execute growth strategies.
Essential Requirements
To be considered for this role, applicants must have:




A minimum of 2 years' experience in a dental reception / front-desk / practice manager role.
A minimum of 2 years' chairside dental assisting experience.
Available to work atleast one weekend day.
Demonstrated experience managing or leading a dental practice or team.
Excellent communication and leadership skills.
Strong organisational and problem-solving abilities.
A commercial mindset with the ability to identify opportunities to improve business performance.
Applications that do not meet the minimum chairside and reception experience requirements may not be considered.
What We Offer
This role offers far more than a competitive wage.
For the right candidate, we offer a performance-based incentive that provides a share of the practice's revenue, rewarding you directly for helping grow the business. We are looking for someone who takes ownership, thinks like a business leader and is motivated by results. As the practice grows, so do your financial rewards.
You'll also enjoy:
A modern, state-of-the-art practice with advanced technology.
A supportive ownership team that values initiative and innovation.
Genuine autonomy to influence how the practice operates.
Opportunities for career development and career growth.
A positive and collaborative workplace culture.
About Kingsville Dental
Kingsville Dental is a modern, patient-focused dental practice committed to clinical excellence and exceptional customer service. As we continue to grow, we're looking for a Practice Manager who shares our vision of building one of Melbourne's leading dental practices.
If you're ready to take ownership, lead a fantastic team and be rewarded for the success you help create, we'd love to hear from you.
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📌 Practice Manager / Front Desk Coordinator (Melbourne)
🏢 Kingsville Dental
📍 Melbourne