Join a friendly, patient-focused specialist plastic surgery practice supporting a well respected Plastic & Reconstructive Surgeon.
This permanent part time position is based across our consulting rooms in East Melbourne (Tuesdays and Wednesdays) and Bundoora (Thursdays). The role provides the opportunity to develop your skills while providing leave support for the Practice Manager.
About the role
As the first point of contact for our patients, you will play an important role in delivering exceptional customer service while supporting the day-to-day administration of a busy specialist practice.
Key responsibilities include:
Welcoming patients and managing front desk reception
Answering telephone and email enquiries
Booking, confirming and rescheduling appointments
Billing, receipting and Medicare/Health Fund processing
Managing patient records and correspondence
Assisting with theatre and procedure scheduling




Supporting the Practice Manager with general administrative duties
About you
Previous experience in medical reception or specialist practice (plastic surgery or other surgical specialty highly regarded)
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Confidence using medical software (Gentu or Genie experience desirable)
The ability to work independently while contributing positively to a small, supportive team
A commitment to patient confidentiality and delivering an exceptional patient experience
If you are looking for a rewarding role in a welcoming specialist practice where your contribution is genuinely valued, we'd love to hear from you.
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📌 Practice Receptionist And Administrator (Melbourne)
🏢 Surgery
📍 Melbourne