Reports To:
Technical & Workshop Controller
Role Overview
The Service Technician is responsible for the inspection, diagnosis, maintenance, and repair of vehicles in accordance with manufacturer standards. This role ensures all work is completed safely, efficiently, and to a high-quality standard, with a strong focus on customer satisfaction and compliance.
Key Responsibilities
Perform routine servicing, maintenance, and repairs on vehicles in line with manufacturer specifications
Diagnose mechanical, electrical, and electronic faults using approved diagnostic tools and equipment
Repair or replace defective components, including high-voltage systems where applicable
Conduct vehicle inspections and identify potential issues or required preventative maintenance
Complete all job cards, reports, and documentation accurately and in a timely manner
Ensure all work complies with safety regulations, including procedures for high-voltage and EV systems
Maintain a clean, organised, and safe workshop environment
Keep up to date with technical training, product updates, and new technologies
Liaise with service advisors and other team members to ensure efficient workflow and customer satisfaction
Assist with Pre Delivery Vehicles as required




You may be required to perform other duties not specifically listed in this job description, as reasonably directed, and consistent with the scope and level of the position.
Skills & Qualifications
Relevant qualification in Automotive Technology, Mechanical Engineering, or equivalent
Experience as an automotive technician (EV or hybrid experience preferred)
Strong diagnostic and problem‐solving skills
Knowledge of vehicle electrical systems and diagnostic software
Ability to follow technical procedures and manufacturer guidelines
Effective communication and teamwork skills
Compliance & Safety
Adhere to all workplace health and safety (WHS) requirements
Follow all manufacturer guidelines and technical procedures
Ensure protected handling of tools, equipment, and high-voltage systems
Report any hazards, incidents, or unsafe conditions immediately
Performance Expectations
Deliver high-quality workmanship with minimal rework
Meet productivity and efficiency targets
Maintain accurate records and documentation
Contribute positively to team culture and continuous improvement
Additional Requirements
Valid driver's licence
Ability to work flexible hours as required
Commitment to ongoing training and professional development
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📌 Denza Service Technician (Sydney)
🏢 EV Retail International
📍 Sydney