Our client is a well-established, family-owned industrial business with a strong reputation across the Australian gas combustion industry. They import and distribute a broad range of specialised equipment and parts, serving some of Australia's most respected industrial operators. Known for their technical expertise and long-standing customer relationships, this is a stable, close-knit business with a genuine team culture.
The Opportunity
We are seeking an experienced Internal Sales professional to join the team in a full-time, permanent capacity based in Mount Waverley, VIC. This is a varied role where you'll manage customer relationships, handle sales enquiries, and provide important support across the wider business.
Key Responsibilities
Handle inbound customer enquiries via telephone and email, providing prompt and professional sales support
Prepare accurate quotations and process sales orders efficiently
Proactively follow up on quotations and convert sales opportunities
Maintain and update website content and respond to online sales enquiries
Build and maintain strong, ongoing relationships with customers and suppliers
Maintain accurate customer, equipment, and service records




Assist with scheduling, purchasing, and ordering of service and spare parts
Develop knowledge of the technical product range to better support customers
Provide general administration support including filing and document management
What We're Looking For
Previous experience in internal sales or customer service (highly regarded)
Strong written and verbal English communication skills
Professional, confident telephone manner with a genuine customer-first approach
Demonstrated ability to follow up quotations and close sales
A collaborative team player comfortable working across multiple departments
Self-motivated, able to take initiative and handle new situations independently
Strong organisational skills and high attention to detail
Proficient with Microsoft Excel and Word
Why Apply?
Join a reliable, reputable business with a loyal customer base and genuine job security
Supportive team environment with real variety in your day-to-day role
Opportunity to build product knowledge in a specialist, niche industry
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📌 Internal Sales Representative (Victoria)
🏢 vitae group
📍 Victoria